The Puppy Store Henderson

"Tabitha was very helpful and sweet in helping us find a hypoallergenic puppy. She was very knowledgeable and answered all of our questions with ease. I love the guarantees this location provides with each puppy and the microchipping! 10/10 recommend to any searching for a puppy!"

"We bought our puppy, Zero from The Puppy Store two days ago. The staff was friendly and polite when we bought him, and everyone assured us that he was fine and healthy. Yet immediately when we brought him home, he had started up with a bad cough. Which only worsened throughout the night, his coughs sounded like wheezing and he always threw up when coughing. He has also been refusing to eat and hadn’t pooped since we brought him home. We were worried of course, since this is our first puppy. So we immediately took him to the vet, which costed us over $500. We called the puppy store earlier to ask if we could get reimbursed for our money we spent at the Vet. Yet they told us that he probably caught it on the way home, since he only has one vaccine. Usually when you get a virus, it takes a couple days for it to show symptoms. You can’t catch a virus through a 20 minute car ride home. We don’t have any other dogs either so we’re quite sure he was already sick when he was given to us. Just be aware of this before buying, make sure they’re healthy before bringing them home. (UPDATE) he was diagnosed with aspiration pneumonia two days after I got him. It was not kennel cough like the puppy store had claimed."

"The staff were friendly and helpful and readily explained everything about our new family member and the warranty that came with our new bundle of joy! The store was very clean, provided hand sanitizer. The staff did not rush or pressure us and had we unlimited time to bond with our soon to be new Shih-Poo puppy.!"

"I bought a Golden Retriever puppy about two weeks ago from here. She was very obviously socialized with other dogs and already knew many basic manners, which was unexpected from a puppy. She is very happy and well-adjusted to being on this planet! The store itself is clean, and well lit. The girl working up front knew everything, was calm, not pushy and definitely knew how to do her job well! There's nothing worse than a used-car salesperson and she was definitely NOT that. It was a breath of fresh air! My puppy ended up having a minor health issue upon going home and the store agreed to compensate for the issue which was very appreciated, as well. Overall, I had a great experience and would buy from here again :)"