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Cafe Rio Fresh Modern Mexican
3455 Saint Rose Parkway, Henderson, Nevada, United States
About the Cafe Rio Fresh Modern Mexican
Cafe Rio Fresh Modern Mexican is a vibrant and inviting restaurant located at 3455 Saint Rose Parkway in Henderson, Nevada. Known for its delicious and authentic Mexican cuisine, Cafe Rio offers a modern twist on traditional dishes using only the freshest ingredients. From flavorful tacos and burritos to mouthwatering salads and enchiladas, there is something for everyone to enjoy at this bustling eatery. The welcoming atmosphere and friendly staff make Cafe Rio the perfect spot for a casual meal or a special celebration. Come experience the flavors of Mexico at Cafe Rio Fresh Modern Mexican.
Photos of Cafe Rio Fresh Modern Mexican
3455 St Rose Pkwy, Henderson, NV 89052, United States
Opening hours of Cafe Rio Fresh Modern Mexican
Monday:
10:30 - 22:00
Tuesday:
10:30 - 22:00
Wednesday:
10:30 - 22:00
Thursday:
10:30 - 22:00
Friday:
10:30 - 23:00
Saturday:
10:30 - 23:00
Sunday:
11:00 - 22:00
Reviews of Cafe Rio Fresh Modern Mexican
"Ran in for a quick healthier bite to eat for lunch. Tables were left dirty, so I cleaned one off with my hand sanitizer and some napkins. Have not been here before, so I asked some questions when ordering. I was met with an attitude of total annoyance by the person behind the counter. Horrible customer service in that retrospect. When I got to the payment part, another employee scolded me, and the food prep person, for getting a "larger" size dressing for my salad. He said "You know, I should really make you pay for this since this is the larger size and it costs more. It's the smaller size that comes with the salad". Again .. horrible customer service... I said, "That's ok, I will pay extra". (I actually needed the larger size because the smaller size was ridiculously small for the size of the salad.) The employees were very annoyed I didn't know "exactly" how everything worked at this establishment. I believe explaining the process and helping a new customer is part of the job description? Anyway, tasty food, but stressful first experience. Do yourself a favor if you haven't been here before. Look at the menu before hand, and know exactly what you want and how to order it. I don't know about other locations, but this one shows no mercy if you aren't EXACTLY sure about what you want to order on the line, (especially any dietary questions) and how the ordering process goes. Employees were all young kids that seemed to care less about making a great impression in customer service. Clearly it was just a job and a paycheck. If I was the business owner I'd be LIVID!! It's too stressful for me to experience, and I don't like spending my hard earned money these days in places that don't make me feel welcomed and valued as a customer. The food was tasty, so I may try it again at another location."
"Not only was our order 32 minutes late, it was also wrong. We ordered at 4:52, it was promised to be completed at 5:00, my wife received the order at 5:32. We were also given a shrimp taco instead of chicken- which I am allergic to, so I can’t even eat it! And pinto beans instead of black beans. When is something going to be done with management at this location?"
"If I could have given no stars, I would have. My husband waited over an hour for an incorrect order with raw steak, a bone in a piece of chicken in a burrito, a shrimp taco with five shrimp and nothing else, a pathetically assembled salad, and a chicken bowl that was missing fajita veggies and guacamole. Completely incompetent staff. Unfathomable how this location is still open."
"I’ve been wanting to give them another chance at this location, since my last visit, which was six months ago. So I did. And just like before the food area is absolutely disgusting. There is food drippings all around their stations. A big chunk of cheese was sitting in the lettuce, The sauce drippings on counter near the chicken pan, Dried up crust on the counter near the bean pans. You can tell they do not wipe in between orders. You can tell that’s been sitting there for hours or maybe all day. I then remembered I should take photos of this, but I was already near the salad area and there were people behind me so I didn’t want to go back and take photos. But no worries, the salad area was similar and you can see all the droppings on the inner side of the salad station too. It’s just not a clean station. I guarantee that if I go there tomorrow and next week and the week after or in six months, it will be the same thing."
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