Chipotle Mexican Grill

"I’ve been to this location a number of times and it is normally good. However, I ordered dinner for my wife and I from here tonight and it was an absolutely pathetic effort from this store. My order was supposed to be done at 6:20PM, I arrive at approximately 6:25PM and I proceeded to patiently wait until 6:55PM. Fed up, I asked where I was in queue to learn I was still 8th. I asked to cancel my order and was informed that can’t do that. The only alternative to get a refund is to call the customer support number. To make matters worse, they had 2 cashiers standing at the register laughing and joking as the rest of the restaurant struggled to make orders. The take out orders were only trickling out at a rate of approximately 1 per 5 minutes. Normally a good location but laughable service this evening. I got the notification my food was ready over 50 minutes after it was initially supposed to be done. No refund form management, no vouchers, nothing. Absolute joke. Please think long and hard before you consider an online order from this location, I know I will."

"My husband ordered a salad bowl for me which costed $12.95 and a burrito. Comparing the salad with burrito, the amount of salad is 1/3 to the burrito. There are about10 small pieces of chicken meat and not much lettuce in the bowl. The bowl is 2/3 full of stuff and less than a quarter of salad dressing. Very disappointed with the salad. Chipotle should have not cheated on customer like this."

"Found a leaf in my food! No phone number to call local or to corporate! So good luck with problems you have with Chipotle! Never again!!! Never get good service at this location! A real shame because I like the restaurants food. But corporate look at all the negative reviews of this location! It should be closed."

"You can order online for pickup. No masks are required. Neat, clean organized interior. Customer service was friendly and competent. Wait in line was minimal. There were a couple of items not available but would be ready in a few minutes if you wanted to wait. Various entrees and additions to select. The portions were generous. I had the new Pollo Asado burrito bowl. It was well seasoned and very tasty. Prices are moderate. We will return."

"Overall the food was great. The employees were very professional and quick. I took one star off because the portions seem way smaller than usual. Maybe they were moving to quick and gave smaller scoops or maybe management told them to cut back. For me that was the only reason I ever went here or got the bowls. I’m sure from time to time I’ll stop by but it will definitely be less frequent. Hopefully it was just a one off but only time will tell. The quality of the meats were great that being said."