Budget Towing Inc of Saint Paul

"I was treated very poorly by the people here. My car was wrongfully towed, but worse than that was the cruel and rude ways I was spoken to and treated. It felt like they were holding my car for ransom and mocking me at the same time. I was charged $483.28 for about 30 min of my car in their lot. These people are not trustworthy and seem to prey on the vulnerable."

"I wish I saw these reviews after Lancer Auto Service recommended them to bring a vehicle to their location. These scam artists basically did a bait and switch on me. I was quoted $190 to move my van just three blocks which I had no problem with. The company was also in downtown so at least I knew it'd be quick service. They got there in 15 minutes. After I paid the driver he said "oh wait, I didn't realize this was an all-wheel drive vehicle. We will need to have a flatbed truck come and pick it up and there will be another fee." That fee was $100. So I was stuck with paying $290 after I was quoted $190. The dispatcher should have asked me if my vehicle was all-wheel drive before sending the first truck out. So either she is not doing her job or the boss did not properly train her. They screwed up, and made me pay for it."

"Yes my car was towed at 5am from my home and at 9am I was charged 340 dollars. My car was over a white line in my lot. Serious issue Lol. I’m taking this to court and I see they have a number of complaints against this company. Let’s work together and get this company out of business. As you can see there’s plenty of parking but they want to tow my car. Please let’s keep going to court on this company. Also there’s a big law suit against this company. Click on bbb and see it all. Let’s all get in on this law suit since they are scamming hard working people. We in this together. Make Minnesota Great again with out this clown company.."

"Negative stars. They are from a time before time. Shady and overpriced. They are snakes. $500 for a tow of two miles. Then on top, another $60 if car reminds for 12 hours and another $60 to just unlock a door. It's preying and price gouging. Please report ur experience to the city and the attorney general as I have. Their lot is lined with cars that became worthless after their fees. No business should be able to gouge people because they hold essential property for work and life hostage. No other business is allowed to do anything similar to that. Mortgage companies, landlords and even pawn shops are require to give more process. But beyond the law, they were rude beyond understanding. Even the AAA driver who had walked with me to unlock my vehicle was literally afraid that they might beat him. He wouldn't walk alone. How do they get away with this? Rude, unprofessional and uneducated. Vipers."

"My car was rightfully towed on the 23rd of January by Budget to the city impound lot. It was then set against another car when dropped in the lot. Not a huge deal, as it seems an easy thing to fix a couple scratches. Was promised by the manager, Roy Carlson, after he handed me his card that the issue would be fixed later that week. Over a month later and 15 phone calls I still haven't had a call back. Have been told everything under the sun as to why they can't even return a phone call to set something up. They seem to have no interest in fixing the problem or have a pretty incompetent system of calling people back. I have no problem with a company messing up but pretty poor integrity when I can't even get a call back in a timely manner. The lady who works the phones has been nice and respectful but there has been no movement on this for over a month."