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U-Haul Storage of Crystal
5715 W Broadway, Crystal, Minnesota, United States
About the U-Haul Storage of Crystal
U-Haul Storage of Crystal is a reliable moving company and storage facility located at 5715 W Broadway in Crystal, Minnesota, United States. We offer a wide range of moving services, including truck rentals and packing supplies, to help make your relocation process smooth and efficient. Our secure storage units are perfect for keeping your belongings safe and organized during a move or for long-term storage needs. Visit our store today to explore our services and find the right solution for your moving and storage needs.
Photos of U-Haul Storage of Crystal
5715 W Broadway, Crystal, MN 55428, United States
Reviews of U-Haul Storage of Crystal
"Clean and well-maintained. The only problem I have is that people were parking in the garage door bays while they were in their storage units and not loading/unloading."
"The rental equipment that I had booked as a part of my rental truck reservation was missing from my truck when I went to pick it up. I was still charged for the equipment though (I have yet to dispute). The truck itself had a loose steering feel, which was disconcerting when driving. Overall, picking up the rental truck from here/mobile check-in was a good experience, but not excellent."
"I've had a storage unit here for 3 years. It's affordable and always very clean! I also appreciate the corner they have where we can drop off items, that's been a huge help (many times)."
"Jeremy is still helping people steal from the units. They wait unit night fall and they literally remove the upper gate to the storage. From there they remove your items from the top so they don't have to cut the lock. After this they screw it back together. There are NO CAMERAS. only at the door so when they do this they can literally throw a blanket over your items and walk out the front door. This location is super unsafe and never staffed. You call the insurance company and they cant even get any info from Jeremy! He advised them that the cameras didn't work. You can file a police report but it does nothing. I do not recommend!"
"HORRIBLE!!Do not reserve from this location nor Uhual in general. The customer service was absoltuely horrible, uninviting, non compliant and the clerk clearly did not need to be in front of people. I was not greeted, I was told with a giggle that my reservation was past the time. There was no confirmatin email that was sent out regarding my pick up just to head to this location on the date we reserved it for. She was on the phone with her head down to another location having a personal conversation. It was horrible. I would never spend my money here not should any one else. IDC about the convienance its the principal that their customer service is terrible. On the phone and in person. While trying to get in contact with support on the phone another horrible customer service appraoch or lack of. Was on hold 4 times just to be hunged up on. come on Uhual!!!"
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