Lowe's Home Improvement 375 Stanley Dr, Fernley, NV 89408

"Very unknowledgeable and unprofessional staff they are more worried about the color of their hair and helping customers. Web description doesn't match products many employees standing around playing on their phones. Too many women trying to be men here. Lowe's, you've lost a lot of money not just from me but I influence builders. The store can barely service a DIY shopper"

"Absolutely garbage.. don’t attempt to buy ANYTHING from the “pro desk”- Meaning entitled women that do everything to ignore/disrespect you because they don’t know what they’re doing. Then expect the manager(Bruce Clarke Jr.) to come behind and wipe up their messes caused by entitled ignorance. Then having to lower costs and offer discounts to make up for the employees consistent unacceptable attitudes. Bruce Clarke Jr. the manager is garbage , doesn’t respond to customer requests or out reaching customers. Doesn’t return calls/emails/messages Didn’t actually order the trailer after 3.5 hours in store waiting, while he was on the phone and email. No trailer, no return call, no email no customer service. What’s the point of the employees ? AVOID THIS STORE AT ALL COST."

"Went to get a shower valve today that was listed as available in the store. It took approx 20 minutes to find someone to help me and then they had to get someone else. Valve is a special order even though I was told it was in stock. Customer service employees wete too bust on their cellphones to even look up and help me. Hour trip for nothing. Store has gone totally downhill."

"Thank you Annaliese Benedict in appliances for all your help in picking out our new dishwasher. She recommended a that I can’t go wrong with a G.E model so I took her honest advise and we couldn’t be happier with the service and product knowledge that we received. I will definitely be asking for her when we do our remodel this summer. Five stars*****"

"Really nice store, garden section have a plenty of various fertilizer and nice collections. Store is very close to Walmart. Staff is very cooperative."