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Cygnus Frozen 3PL by Schwan’s Home Service
115 West College Drive, Marshall, Minnesota 56258
About the Cygnus Frozen 3PL by Schwan’s Home Service
Cygnus Frozen 3PL by Schwan’s Home Service is a leading frozen food distribution center located at 115 West College Drive in Marshall, Minnesota, United States. With a reputation for excellence in logistics and supply chain management, Cygnus Frozen 3PL offers a wide range of services to meet the needs of its clients. From warehousing and inventory management to order fulfillment and transportation, this institution is dedicated to providing top-notch solutions for the frozen food industry. Partner with Cygnus Frozen 3PL by Schwan’s Home Service for reliable and efficient distribution services that will help your business thrive.
Reviews of Cygnus Frozen 3PL by Schwan’s Home Service
"I ordered products from this company as I have done for years before its name was changed. My most recent order was 2/18, and the system stated delivery was due to arrive to me 2/23; it never came when I emailed the company they stated that “there was no order in the system “ I emailed them again and for the second time I told them that my bank account was debited $102 I still have not received my order"
"Quality has declined as pizzas used to be top notch and now mostly dough. Have had excellent delivery personnel. We received email that delivery date changed to today and no show. When you call customer service you get another company who are unable to assist you. We were charged for an item we did not receive and had to go to credit card company to resolve as Yelloh took no action. A great company for years has gone down hill and no actual person who works for them will talk to you."
"If I could give zero stars I would. I’m not sure if anyone will read this or if it will get to anyone in the company. I have called at least 4 number multiple times. All I get is automated systems. Haven’t talked to an actual person to complain. This is NOT a company you want to work for or even support. They don’t treat the employees well. Where I am located we have had snow storms/blizzard conditions back to back (1-9-24, 1-12-24,1-13-24) almost the WHOLE state got hit. Majority of counties had tow bans and travel was not advised. Now the temperature feels like -20 to -40 and they still send the drivers out! They talk about safety first and if you don’t feel safe to drive then you are more than welcome to make that call. Yet the MOMENT you call in because you are putting YOUR safety first you get reprimanded! You can’t talk safety then reprimand your employees! That is EXTREMELY hypocritical! I get it’s a business but even other businesses closed, schools closed. There are companies that actually CARE about the employees instead of expecting the employees to risk THEIR lives for a job and when they don’t they get in trouble. Quit enforcing safety if you really don’t care about safety. The depots that got hit by this storm and are effected by the temperatures SHOULD HAVE GOTTEN CLOSED! If you are at risk of getting frost bite within 10 minutes of being outside you shouldn’t send your drivers out! They handle frozen things already. DO BETTER! Maybe don’t be so greedy and actually care about the people you employ!"
"Private equity again destroys an iconic brand. Everything u used to love is now trash for profit.. #505 chicken strips , poof they gone , vanilla ice cream, poof we changed the recipe..all at increased pricing.. move on and save ur money"
"Placed an order. They day of delivery they cancelled it without notifying me. It just disappeared. They told me it was because they switched trucks and it got cancelled "accidentally". I placed a new order and it was delivered yesterday (Monday). Overnight woke up to an email saying they were sorry but had to delay delivery until today (Tuesday, which I got delivered already on Monday). I've tried calling and Facebook (one of their chosen ways to contact them) but can't get a human. Their phone system has NO WAY to get a human, none at all. It's changed since last week and it's a complete cluster. I'm done. If they deliver to me today it goes to the food shelf and I call my credit card. I was just told they will not have any human contact anymore, no way to get them by phone. This is the dumbest thing ever done by an ecommerce company since New Coke (look it up). Dumbest. Thing. Ever. So I'm out. It's my last order with these clowns. They've ruined the company. Hire me to fix it, I'm available. Trust me, heads would roll."
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