Tillys

"My wife went to exchange some pants I bought online with a BOGO 50% off sale cuz I ordered skinny instead of slim by accident and instead of just doing an even exchange for the same exact pair they charged her the difference for the full price of the pants so I didn’t even get the sale price after. thanks guys doing a great job I can tell."

"Store would not swap an item that was literally same size, same color, and same name because the online item number didn't match."

"I was in the fitting room yesterday and one of the employees opened my dressing room door all the way open while I was in the middle of changing. The store was super busy for Black Friday, so the entire line and back of the store saw me changing. It was super super embarrassing which caused me to have a serious panic attack. It was an honest mistake and I understand. I couldn’t breath and was shaking really bad but I still wanted to purchase my clothes. When I got up to the register and I asked if I can speak to someone that could help me. They offered me a 20% discount because they felt really bad, which was really nice of them and everyone at the register was really nice and helpful and made me feel a little better. The only thing was that because they did that I didn’t get the Black Friday sale which was buy one get one 50% off unfortunately. I called the store later on to speak to a manager and she was very very rude, unprofessional and degrading. She said she was going to get a manager above her and put me on hold. I was on hold for 15 mins and then she never got anyone and answered the phone again. She was super rude again and nothing was changed from there."

"The employees were super fun and friendly. The store was clean and well organized. Boyfriend and I both got some good deals on some items we had been looking for. Great denim jacket styles for a good price! Shoutout to (James?) for getting us signed up for the rewards. He was new and it was o it his first few days there but he did great!"

"I have bought numerous items for my daughters from this store. The quality of the clothes is horrendous. I wash everything in delicate, with woolite, but everything still falls apart at the seams or gets holes."