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Victoria's Secret & PINK by Victoria's Secret
13945 South Virginia Street, Reno, Nevada 89511
About the Victoria's Secret & PINK by Victoria's Secret
Victoria's Secret & PINK by Victoria's Secret is a renowned clothing store located at 13945 South Virginia Street in Reno, Nevada, United States. This institution offers a wide range of lingerie, loungewear, and athletic wear that cater to women of all shapes and sizes. With its luxurious and stylish designs, Victoria's Secret is a go-to destination for those looking to feel confident and glamorous. Additionally, PINK by Victoria's Secret offers a fun and youthful collection of loungewear and activewear perfect for the modern woman on the go. Visit this store to experience the ultimate shopping experience for all things fashion and comfort.
Photos of Victoria's Secret & PINK by Victoria's Secret
13945 S Virginia St, Reno, NV 89511, United States
Opening hours of Victoria's Secret & PINK by Victoria's Secret
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 18:00
Reviews of Victoria's Secret & PINK by Victoria's Secret
"I was disappointed in VC not exchanging a bra I purchased less than 4 months ago which had torn by the back of the bra. I hadn’t even worn very much. They would only give me $ 9.99 off a new bra. I even had proof in my account that I purchased it. The manager should have returned my item with full credit. Not good customer service."
"They are having great sales"
"I have been shopping at VS for a very long time and this store has the absolute WORST SERVICE that I have ever encountered. The staff in not helpful or friendly. They dont greet you, offer assistance in finding things, no one around to open the fitting rooms. I had to wait 10 minutes to get into a fitting room and I was the only one in the store. Two young girls were working and talking about thier personal problems among themselves and did not bother to try to assist me and ignored me the whole time. An older woman that worked there was also not friendly. I'm used to staff taking the time to make sure you have the right bra and the right fit and helping to make sure I get what I needed. No one was in sight when I needed help. I had to hunt down someone to pay as well. The store was also very disorganized and I couldnt find what I needed. I will never return back to this poor location."
"Terrible customer service from the Manager. I have shopped with your company for 23 years and I hate most of all being lied to. I needed to exchange an item for very important event. I literally drove 200 miles to this store from Bishop, CA. The previous store had given me wrong item when I previously exchanged a item for my grandma that's 101 and supposed to be in wedding pictures of the first to marry of our fifth generation. All we wanted was to even exchange for the item. Cassidy refused to override the situation even though the receipt was present but the previous store had given us the item we originally returned. She said she would not be able to accept my grandmas I'd by phone she was not present but was willing to fax email picture of it. She said it's not possible to do that. Which is a lie because the previous store had allowed it due to circumstances unfortunately that store was even further to travel to 452 miles. I pleaded with her to contact customer service and the other store in regards to proof of purchase and she failed to accommodate in any way. Very disappointing now I have to buy the item again and it was a 149.00 robe. As consumers when a store makes a mistake in regards to the sale the company should always make it right no matter what. I will say this. As a manager you should go above and beyond especially when it comes to a woman age 101 one of your most loyal customers since the day you opened has shopped using her angel card. If you would of contacted customer service you would of seen the proof of how much she spends at your company since the day it opened. Kindness and appreciation is lacking in this individual. I believe one day you will go through your own experience and will be just as devastated and when that happens accept it because you deserve it. You get what you give in life. Thank you for now I know never to walk through your door again and for anyone else going there just remember the treatment is not the best."
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