Dairy Queen

"Apparently this business doesn't feel the need to close their online ordering to reflect when the business itself is closed, so I placed an online order on Thanksgiving thinking they were one of the only restaurants still open, just to pull up to a locked building with nobody in sight, and I still have not received any sort of refund or reimbursement"

"This location is run by complete imbeciles. Yesterday I ordered a burger with no pickles or onions only to bite in and now have the taste of pickles and onions. I understand mistakes get made from time to time, but I am not exaggerating when I state this is the fourth time this has happened. What is so complicated about a cook looking at the order and seeing no pickles and onions on the actual order. I complained to headquarters and I received a template response that they would forward this to the franchise owner. It's now been 3 weeks and of course no response. Yesterday I went in and told the front order person, please make absolutely positive the cook does not put pickles and onions. He has made this mistake three times in the past, no pickles or onions. I get my burger and guess what? PICKLES AND ONIONS! This is not the worst thing in the world, but to take a bite into your burger and now you have the taste of something you hate is very frustrating. It's also frustrating to have to open the burger and pick out onions and pickles and then finish your burger with that smell all over your fingers. Again one time, mistakes happen. BUT FOUR TIMES! I work in Truckee once a week and only get 30 minutes to grab a quick bite and there are not a lot of choices for fast orders. Clearly this franchise owner could care less about customer service and taking the time to train their employees."

"The blizzards are good but other than that it took them 20 minutes for them to give me the wrong order and my friend asked for a salad and they gave her rotisery chicken with a little bit of tomatoes and lettuce.The bacon and patty on my burger were basically raw and doesn't taste good at all. The people working were not very nice and they were acting like we were stupid. I would not suggest this place. The bathroom is gross and the bad smell of the soap stayed on my hands for hours, in the "family" bathroom there was a urinal, they also need to learn how to sweep.They also broke their promise."