TLC University

"I love my children's teachers! They have been here for over 3 years now and they have done so well and have made lots of friends."

"Teachers are excellent and work very hard to provide quality care for the children in their care."

"Dear TLC Foley, with the letter we had received as of 03/23/2022, this seems churlish. There is no substantial amount of evidence, proof or clear documentation without an advocate to state that the pick up time and consistency was to be stated by Katelyn (Director) an hour late. TLC Foley states that with pick up and drop off times, they will add an additional 5 minutes per pick up time to keep the workflow in order with their staff. In the incident that happened on 03/18/2022, I happened to pick up my daughter before 17:10, but you note that their daycare is still open until 18:00. I arrived to pick up my daughter and was on the ground buckling her in her car seat to go home. Katelyn proceeded to approach me with an attitude that did not strike me as pleasant as usual and started to demand and direct me that I communicate these "Late" pick up times with the facility as she has had staff stay after hours for our family numerous times. Katelyn threatened to state to the mother that if the late pick up would continue she would call the "cops" to settle the situation as this is child abandonment. In the past if this was an issue why were the cops never called throughout the month of March if you claimed this statement to be truthful? I have filed a police report as of 03/21/2022 with the Foley police department if that was the case and for my own safety. This is a false statement and as I tried to attempt to communicate with Katelyn she turns around and walks away and greets another family with a half-faced attitude. I walked past the other family and brought my daughter home that night and told my husband of this incident. My husband calls the daycare center to try to alleviate the concerns that I brought up and Katelyn stated over the phone numerous times, "Excuse me sir, excuse me sir, excuse me sir" without letting my husband speak for himself and note that my husband did not raise his voice, not once to Katelyn. Katelyn shows to be as cruel, racist, and unprofessional as the name goes by. Katelyn's reputation with keeping staff shows that she is unqualified to have staff to watch over the facility when needed as she struggles to staff her daycare. Katelyn was sentenced to a small claims court which she has yet to respond but has not over the past few months. Katelyn was emailed numerous times and contacted about concerns that our family has brought up and continued to deny all claims. Katelyn may state that our family has a problem with paying on a weekly basis, but with that being said. Our family paid for the month of February/2022 and should have covered us until March/02/2022. Our financial agreement is clear in their policy as documented, which the last time it was revised is unknown. Yet, we have paid for bounced check fees that included Katelyn trying to cash checks weeks after weeks and then stating to us that the check was unsuccessfully cashed. Katelyn does not have a set time, date, nor when she will be at the center or will do things in a timely fashion. Katelyn does not express concerns to the family or asks if there is anything that she can do to help. Our child and family were treated as if we were to pay their taxes and for the building that was included. Katelyn showed unprofessionalism with unqualified training. Katelyn preaches that she runs a professional daycare facility but from what I experienced was nothing but racism and hate. As the details continue on with TLC Foley, I will be glad to write an honest statement regarding this facility. I appreciate all of your time and hope you consider choosing your daycare wisely. Thank you."

"My Granddaughter was exposed to covid at this place. They did not let the parents know till the following week. Lucky for the daycare she was negative. We have had many issues with these people. It's like a giant fail in Foley. Please consider bring your children elsewhere."

"Tried getting in touch with the daycare director probably 3 or 4 days ago and still haven't gotten a call back. I left my name and number over the phone with some girl who worked there who was very short with me and couldn't answer a simple question I had. This place seems super unprofessional."