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Rays Sport & Marine
2115 Main Avenue Southeast, Moorhead, Minnesota, United States
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About the Rays Sport & Marine
Rays Sport & Marine is a premier store located in Moorhead, Minnesota, United States. We offer a wide range of products for outdoor enthusiasts, including fishing gear, boats, and marine accessories. Our knowledgeable staff is dedicated to providing top-notch customer service and helping you find the perfect equipment for your next adventure on the water. Visit us at 2115 Main Avenue Southeast to experience the best in outdoor recreation at Rays Sport & Marine.
Photos of Rays Sport & Marine
2115 Main Ave SE, Moorhead, MN 56560, United States
Opening hours of Rays Sport & Marine
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Rays Sport & Marine
"I have been using Ray's service for 15 yrs and have decent service, that ended this week . Called couple days ago asked to get my kicker jlooked at, Like said to bring next day they could look at it, which think means fix, I dropped off at 830am ,I won't be back.....and asked to be called, no call, so I did at 4pm hardenedd"
"I’ve been having troubles with my 9.9Pro Kicker motor so I stopped in to Ray’s Marine for some parts a couple of weeks ago…..my motor isn’t getting fuel so I asked the guys behind the counter for a fuel filter. They informed me that they didn’t have one….but the mechanic behind the counter informed me that my problem is with gummed up jets in my carburetor. I asked him what a carburetor job would run and he said about $200 and they were about a week out for appointments. I said I’d think about it. I called them back the next day to book an appointment. They said to bring it in early morning and they’d have me done unless something else popped up. So I brought my boat in first thing today and dropped it off. The service counter rep Luke said he had the parts to do the job and getting my boat back would be no problem unless another issue popped up. He would call me if there were problems. I waited until 1:30 pm to call and check and received a callback approximately 15mins. later. Luke informed me they didn’t have a filter on hand nor did they have spark plugs. I decided to just go pick it up but before leaving I visited with the manager Brian…. I told him Luke had lied to my face about having everything needed to complete the work. I don’t foresee going back and I’d think twice if I were a prospective customer looking for help at this establishment. Customer satisfaction =0.0"
"If I could give this place a 0, I would. I bought a 2021 9.9 Mercury Pro Kicker EFI from Mike. This kicker motor has been by far the worst investment I have ever made. The electric trim doesn’t work the manual trim doesn’t work. Ray’s staff are basically unavailable and won’t return phone calls. I have used the motor less than 10 hours. Mercury won’t have anything to do with me. Update: The morning after writing this review Eric from Ray’s contacted me. I explained my whole situation to him. He is getting in touch with Mercury to see if there is anything they can do. I will update again later. Final Update: Eric was able to get a hold of Mercury to have my parts sent down from Canada. My kicker motor was fixed 11/9/21. I can't remember the exact date it was dropped off. It was in early to mid June. After Eric contacted Mercury there were still numerous delays. I finally asked Eric for a refund as fall came. I have lost a year of use out of the motor. Eric has not return any emails since after asking for a refund. It appears that the part failed because the tiller handle got wet. In my opinion, it's an outboard marine motor. It is going to get wet. I hope the replacement part was worth the wait. I have about $4000 invested in this motor which can't be used. I could have reallocated those funds many different areas now. I did reach out to Mercury as well for a refund. They just refer me back to Ray's, which will go no where. I feel that Eric was able to help out enough to bring the review up to the 1 star. Best of Luck"
"I purchased a used boat through Ray’s Marine in Moorhead and it has been the worst possible experience. I had issues with the motor immediately upon purchase.The service departments timeliness and lack of communication coupled with the inability to properly diagnose the problem has led me to no longer find them as a reputable dealer. After taking nearly 4 months to fix the motor issue I received an invoice which should have been covered under warranty. I would NOT recommend them to anyone and will not be returning."
"I purchased a boat from Jenifer and she was very helpful. She was upfront when she didn’t know the answers to any questions I had and spoke to whoever she needed to to find the answers. Financing was simple and fast. I had some issues after the fact and they were fixed promptly and I was treated with respect. I will do more business with them in the future."
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