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Southland Septic Service Inc
22767 U.S. 67, Malvern, Arkansas, United States
About the Southland Septic Service Inc
Southland Septic Service Inc is a reputable plumbing institution located at 22767 U.S. 67 in Malvern, Arkansas, United States. With years of experience in the industry, they specialize in providing septic services to residential and commercial properties in the area. Their team of skilled plumbers are dedicated to ensuring that all septic systems are properly maintained and functioning efficiently. Southland Septic Service Inc is committed to delivering high-quality service and customer satisfaction. Contact them today for all your septic system needs.
22767 US-67, Malvern, AR 72104, United States
Opening hours of Southland Septic Service Inc
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Southland Septic Service Inc
"This company, Southland Septic came highly recommended by a family member who knows the owner well, so my parents hired him to add news lines connecting to sewer tank in 2019. About a year ago we started having issues. Bad smell coming through sinks,water saturateding yard, toilets backing up, ect. When the young man was installing the owner was not present during most of installation but showed up to help his employer. At that time my Dad told him, the owner, the way he was going with pipes would not work. I trusted this guy and reassure my Dad that I think they know what they were doing. The owner disregarded what my Dad had told him and suggested. My Dad has since passed away. At the first of this year I tried and left messages and texts for months trying to get a hold of owner for him to come look and see what the problem was. No response! We live in a very small town and I saw him at a supply store here in town so I stopped to talk with him. Told him who I was and had been trying to get in touch with him. I told him we were having issues and I had felt like he was avoiding my calls and I didn't understand why. He simply told me that there was nothing he could do and he would not refund their money, that the ground was too wet. There was nothing he could do. I never asked for a return of money i wanted him to come see what the problem was. Obviously the reason why the ground was wet is because prior to new lines added by Southland Septic there was a problem and that's the reason why he was hired to do the job. I was just shocked that a reputable company would not stand by their work and that was the answer I got. I was shocked by his response and politely left thinking how do you do people that way. I just still don't understand why my elderly parents in their late 80's was just done this way. Just not good business. They paid him around $3300.00 to pump and install new lines. At that point I didn't know what to do. That kind of money for anyone especially the elderly on a fixed income, that is hard to swallow. Current situation.. problem kept getting worse. Last week we had another company come out and pump tank. Next day we dig up more of line that was replaced by Southland septic. We decided to hire another company to come out to run a rooter down line to clean out. No luck. That didn't work. Did some more digging and found the installation was not pointing in the right direction with a 90 degree angle pointing down and found a pipe is not connected at all. He had never see anything done like that before. No wonder!! This company doesn't replace lines so had to reach out to another company. Now we are already $800 spent. This company was more than happy to come out on a Saturday to see what was going on and what we needed to do. He too had never seen work done so poorly. After being ignored by Southland I'm hesitant so I questioned him if there is a problem come up do you stand behind your work. Absolutely he assured me. Needless to say my Mom, who is 84 years old is having to spend another $3700.00 + the $800 for a job that should have been done right the first time!!! Shame on you Southland!!! Shame on you!!! I think the people who trust you need to know how you did treated them."
"Best service ever,very professional will not use anyone else. They fixed a mess some else made after we bought our house with out knowing,at a very fair price."
"They not only found the issue but fixed it as well. They are amazing and will forever have our business. Also reasonably priced."
"I can't say enough about how satisfied I am with a job well done. Professional, polite, on time, finished in a timely manner, they were a life saver!!!! Septic was backed up in the house. They cleaned out the septic tank in less than 30 minutes had everything back to normal!!!!! Wish it had been a little cheaper but everything is pricey now days. Thank you, Southland Septic service!!!!!!"
"Had them come out and find the septic system. It had been years since it had been looked at. They found it quickly and gave me recommendations. They did not sell me services I did not need rather said everything was fine and gave me some suggestions. I found them to be honest and knew what they were doing. I will use them again."
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