U.S. Bank Branch

"I've been banking with USBank since 2011 and despite many changes since Covid . They have always treated me well.!"

"Very sweet people. An they are polite an hard working I've been with us bank for years any one who has any problem with us banks in hotsprings just need to go in an talk to them they are willing to help as I said they are polite an hard workingi had an issue an I went in side an talked to Amber shewas very helpful thank you amber you all have been great unless you haft to close down for good i wont be leaveing you all are very sweet thank you"

"I just completed the online survey for my experience on September 5th. Aneisha was amazing and I hope she gets a chance to see my survey! Thank you for everything! Notary was needed and I left with that plus a new account and a wealth of more knowledge that I am certain will help me in my home buying journey. Thank you!"

"There's not a US Bank where we live now, so I went inside this branch to close our accounts. The teller, also named Amber, closed out the accounts but did not confirm balances or anything with me before closing. She gave me much less than I expected, so I asked for a printout of the transactions from my checking account. It showed a monthly maintenance fee of $25.00. In 11 years, we've never been charged a maintenance fee because of the type of checking it was. She said I didn't have the balance to qualify for that fee to be waived. I asked her how much that was, and she said she didn't know, but I could wait 20 minutes to see a banker. I couldn't wait because of an appointment, but I don't see why she couldn't tell me the required balance if she knew I didn't have it. She was rude when I asked questions and told me she had a line of customers to help instead of me."

"I've been with USBank for 26 years and has been great. However, in the last year, USBank is the worst! They have closed several branches which now crowds everyone into the main branch with to few employees to handle the extra load in a timely manner. Also, Refinanced me home with USBank to remove a person from the previous loan. In the end, They added her back onto my mortgage and now, there are three of us on it! What a mess! Arvest Bank is looking better every day! Grrrrr"