Car-Mart of Russellville

"Dawson Hughes and had a great attitude and treated me so great best salesman ever! AND thank goodness for Brittany Pate she helped so much too best place ever! Will be back!"

"The sales manager (Chelsey I think, blond, tall, fake personality) lied to me during the sale. She tried to convince me the Fair Credit Reporting act prevented he from negotiating price. Verifiably untrue and when I told her she tried to defend her position until I pulled up the actual government document and asked her to show me exactly where it said that. She backtracked immediately and sent someone else to talk to me. No apology. Just excuses. The vehicle I purchased had blown speakers, and she also promised to order them immediately and it was included in the contract. I called 7-10 days later for a check in on the speakers, and she said she would check with the parts guy (Jason), and get back to me with a expected delivery date for the speakers. That never happened. I purchased the vehicle on 12-14-23 and today 1-5-23. I spoke to Jason today and he said it’s the first he is hearing of it and had to check the original contract to verify that was included; it was. He said he would order the speakers today. This car mart has absolutely terrible service, and the representatives of car mart in Russellville will lie to you and hope you don’t have the guts to call them on it. 100% would not recommend this business to a friend or family member. Do better CAR-MART, and do better Chelsey. Stop lying to your customers."

"My car was totaled and they did everything to get me into a new one as fast as possible. They’ve been the best help into finding a good car. Dawson has been a great salesman! Everybody here is super kind, and VERY helpful!"

"SO happy with my purchase. Dawson and Brent hooked me up REAL GOOD. Marlena (if I spelled that right) was super sweet and patient with our payment requests too! We were a little nontraditional. All of them were so patient and nice and they laughed at all my jokes, so that’s a plus! They listened to my requests and got me into the car I wanted - no problem. 11/10 recommend Car-Mart Russellville. Especially for people struggling with credit issues. They were a true blessing for me. Cannot thank them enough."