Zales

"The sales staff was very attentive to my needs. She asked me various questions of the events going on in my life. Also suggested various types of jewelry. I'm very pleased thank you."

"Had a bad experience here, took my engagement ring here to be dipped because was getting a new wedding band and wanted my white gold to match the band, well... they dipped it and whatever they use it caused me to have a reaction to my ring, I went in one day and told them about it and they just said what they use it approved by whatever.. anyways I have took my business elsewhere and would not recommend this location. Cant wear my 6000 dollar ring, Im heart broken."

"Really disappointed in the craftsmanship of the rings. Staff super friendly but unfortunately misleading as they didn’t even check if the ring had gemstones missing or the quality of the gemstones. Had to return the ring due to one of the gemstones missing and wasted 3 hours at the store. Never go here if you’re serious about buying you S/O a ring or accessory."

"Friendly staff..easy to buy quality jewelry at our store in Russellville..The wife has her wedding rings cleaned twice a year to keep the lifetime warranty up to date. Will always buy her jewelry at Zales."

"Sonya (might be spelled incorrectly), the store manager, is absolutely wonderful. Long story short my fiance and I waited until the last minute to order his ring and there was a chance it wasn't going be there in time. She did literally everything she could to help as well as call me every day with an update on shipping. I would still be leaving this review had the ring not been to the store in time for our wedding because Sonya was just so great and had done everything she could. We considered buying elsewhere just to make sure we had a ring for the ceremony but I am SO glad we didn't - you just can't pass up such great and genuine customer service! My ring is also from Zales and we will most definitely be back. Thank you!"