Jake Schreder - State Farm Insurance Agent

"Had an accident with our RV and were told it wasn’t insured when I called his office. I was told he would call me back. It’s been four days now no call back no help..Cancelled all my policies and went with a different company. Terrible customer service."

"I would give zero stars. I had him as an agent. I ended up having a claim at one of my rentals. Well turns out i didn't have insurance. Wouldn't return my calls or emails. Had to switch agents found out 2 more properties didn't have insurance. Also, my spray foam truck for my business I bought 7 months ago he said was insured and turns out it wasn't. Also sold a house and was still paying insurance when i told him I sold it a year ago. NOT HAPPY HIRING AN ATTORNEY TO SUE HIM!"

"Would give zero stars if possible. He contacted me about bundling my auto and home for a better deal I said I had to think about it. He then contacted me a few more times asking if I was ready I said I wanted a quote and instead of a quote I got a large bill in the mail I tried for a couple weeks to contact him with no luck I left a few messages and still no call back so I had to call customer service and when they called his office he answered right away they explained the situation to him and he said he would call me within the hour. After waiting 3 hours he never called so I called customer service again they called him and he answered again and he said he was busy and would take care of it again he did not and never responded to any future messages i left. My last attempt of contacting him was to switch agents and yeah he couldn’t talk to me again so yup customer service had to force a transfer. This guy should not be an agent if he can’t admit to a mistake he made and help fix the problem he caused not just ignoring it hoping it would go away. I would ot use this guy as your agent there are way better ones out there. This guy dose not care."

"Do not use Mr. Schreder as an agent! My fiance' called for a quote on home owner insurance. Just a quote. Mr. Schreder proceeded to process the policy without proper signature or confirmation on the new policy. My fiance' reached out to Mr. Schreder multiple times. He would call the office where Mr.Schreder worked and he would not answer. Another agent would answer. They would try and reach Mr.Schreder in his office while on the phone with my fiance' and he would answer the phone. The issue was being dismissed. When dealing with homeowners insurance and mortgage this can be a stressful thing. My fiance's mortgage went way up because he ended up paying on two policies when he was only supposed to have one. Mr. Schreder has cause nothing but chaos and frustration. He should not be helping people handle important matters by any means. This is a heads up for anyone trying to use Mr. Schreder as a Statefarm insurance agent."

"I too would give zero stars if possible. I went with Jake because my husband had been with this office since he was a teenager. The poor customer service was/is astonishing. After we married I was supposed to be added to my husbands policies so we would have everything under both names and I could get the multicar discount. Found out later on that they hadn't put us together, my son and I were under a different policy on our own. Jake never returned calls, I would have to call several times in order to get anything resolved. When we made the choice to switch offices, we found out that we didn't have adequate coverage, we were not getting multicar discounts and he didn't tell us about the over 55 discount. We saved several hundreds of dollars and are waiting for a retro refund. It's unfortunate that the Corporate Office doesn't audit these agents/brokers it just poor business. Would never refer anyone to "Jake at State Farm""