Olivia A. Sheppard - The Sheppard Firm, PLLC

"She's been working on my case since march, i was told it was pretty simple, but she still has not done anything. I found another lawyer to handle my case because this has been way to long, she misses all the phone call appointments I set up, she won't return any calls I set, her office phone won't even ring anymore when I call it. Just goes straight to voicemail. I requested a refund from her the last time I got to speak with her, I'm pretty sure she's avoiding me because of that. I've been trying to give her the chance to call, left messages with her office staff to please call me asap, never heard anything from anyone. I was told she would send a email with the details and ever since I was told that I have not received an email, and now I can't even get ahold of anyone or her. I highly highly suggest if you're thinking about going to her please go somewhere else to save yourself the trouble. I should have gone to someone else because she already has a one star review but I figured oh this case shouldn't be to hard for her to handle. Boy was I wrong. Hopefully I get my money back but I don't have high hopes. The money that I don't have and had to work hard for that I needed to use to make sure a child has stability in his life, and she has stolen it."

"She is very unprofessional me and my husband has paid her she has been paid in full she has not done one thing and still no answer we have left numerous messages and voicemails she has not responded at all do not waist your time with her or your money I think we need to contact the Arkansas bar and file complaint on this firm"

"We hired the Sheppard law firm and discussed the process moving forward. Paid her a great deal of money and nothing that she said was going to happen, ever happened. We called her numerous times and sent emails and it took 2 weeks to get any response from the firm. We fired her that day and she insisted that she was, in fact, working on our case and even if we fired her she claims that we owe her money for the, so called work that she did do. She said that she would send us an invoice for that work and refund the remainder of my money. Now stupid me apparently was thinking this would have happened immediately and needless to say it hasn’t. It’s been now over a week since that discussion and I have yet to see an invoice or my refund. And now we’ve been trying to call the office to speak with someone all week but we continually get a voicemail message. No one ever answers their phone. I have mentioned to them in my numerous emails how unprofessional they are. Don’t waste your money on this law firm. I’m not sure how she gets any good reviews. I suppose she pick and chooses who’s paying her the most money."

"If she did great for other people I'm glad she didn't do them like she did me .. I got the bare minimum standard visitation and could have gotten that myself... She didn't even make sure my son got my last name even though I have a DNA test 99.99999% mine... Wouldn't waste my time or money... She's nice about it tho.....sorry but I didn't care if she was Nice I just wanted her to do her job and my son is the one that deserved her best~ if what she did for us was her best that's sad!!! It's been 3 years now maybe she has stopped taking advantage of people like she did my family:( 100% truth!!!"

"If you want an attorney that cares Olivia is not the one. I hired her for my divorce. After eleven months we still had nothing. We had two phone appointments that she did not bother to keep. Did not inform me that she was cancelling. I left work just for these appointments because they were important to me. She told me when I hired her that she would get me spousal support as soon as possible and I did not even get a hearing for that. My husband and I have reconciled and now she is sending me a bill for two court appearances. She was paid in full and I have an email stating paid in full. I could never speak to Olivia...it was always her paralegal. I just feel if you want a professional attorney Olivia is NOT the one. I would NEVER recommend her or use her again."