CVS Pharmacy

"CVS Pharmacy in Target of West Broadway in Brooklyn Park. I've tried to call there to ask about my CVS eyedrops that had been recalled two days in a row and no one answered. I went there in person and there was only one person working. The phone was ringing and she was too busy to answer. There was five people in line and the line wasn't moving. I walked out for the third time unable to get a simply question answered. This pharmacy seems always understaffed. When I came home, I tried to call the CVS corporate headquarters to complain. I was on the phone for 30 minutes on a recording and no one ever answered. CVS is the pits! I am moving my prescriptions to Walgreens. They always seem to have plenty of staff available. I should have stayed there to begin with. I’m adding this a few months later. They seem to have added additional staff and the last two times I have been in the service was good and the staff very pleasant!"

"Why is CVS not answering their phone. I have called for three days and all I get is music and no one picks up the phone to talk to a pharmacist. I cannot get my refill without talking to the pharmacist."

"Called to see if my prescription transferred after finally finding one with the medications in stock. The woman was extremely rude, sounded extremely confused about anything including her own computers, and eventually told me that no, they actually don't have them after checking her computer again. She then proceeded to inform me, I should have called the pharmacist first to ask, which I did, after I had a different pharmacy check their internal inventory for their stores. I've been trying since 11/29/23 to get this prescription filled. She proceeded to become extremely irritable after I pointed out I did call or I wouldn't have had the doctor move the prescription. Worst customer service ever."

"Awful and unprofessional customers service. Very rude team members."

"Says they offer walk-ins for flu shots, but when you do, they say “we cannot do that walk-ins at this time”, then when you point out the fact that their website says otherwise, and they have a sign that says they offer walk-ins your told “I don’t know, just call ahead next time.” Very frustrating as I took time off work to be here, and after standing in line only to be told this??? Just frustrating."