Robin Court Apartments 4400 45th Avenue North, Robbinsdale, MN 55422

"So I really wanted to apply for the Chelsea Park building. I went and spoke to management was told there was 3 units available. So I made an appointment for couple days after. When I got there for the set appointment nobody answered in the office. Called highland management or whatever. They said the apartment I wanted wasn't available anymore and the on site manager was busy. I took half day off for this. They said we'll make another appointment for tomorrow to see the other apartment. Well I took another half day off work showed up there again today to see other apartment. and no one answered again. Called main office at highland again... and was told they don't know what's going on. Put me on hold and never came back and wouldn't answer any calls after that. I'm very disappointed... And I lost a days worth off work for that."

"I lived in this apartment building a year ago. I needed that long to calm down about my experience. The downstairs bathroom sink was leaking, and because it wasn't the only bathroom it wasn't an "emergency," and had to wait until the next day. I'm pretty sure there was only one maintenance guy for both buildings. Management changed 3 times within the year. It was a miracle if anyone was in the office for 5 hours during the day. I work from home, so it should not have been difficult 3-4 days out of the week to find someone in the office, especially since that's where packages are delivered. About 3 months prior to moving, I was told that I was never added to the lease and that there were no records of me paying for a lease addendum (what!?). I had to dig through my credit card statements to prove that I did in fact pay; and when I did this new manager had the nerve to ask why I didn't fill out the paperwork. UMMMM why would I pay around $150 and not fill out the paperwork!? Simply put, I did. Then there was confusion about an exchange my roommates had with the previous (2nd) manager about when we needed to move out without paying extra. Why was this confusing?  Because you have to give 29 (or 39, I don't remember) days notice if you're staying at the end of the lease, which is fine. However we were told to wait until I was officially on the lease to give notice that we'd be moving and missed the notice period by 2 days, so we had to stay and pay another month. The lease ended the last day of a month and since most rental properties begin and end leases the first of the month, we were hard pressed to find somewhere else to live. Especially with the ridiculous hourly fee we would have had to pay if we weren't out by noon on the last day of the month. Parking was always a mess and almost impossible during the winter. One of my roommates and I get migraines and nausea if music is played with a bass. Guess whose neighbor had bass speakers on the shared wall? We did, of course.  Did management care? No, except when they were showing potential tenants around. Then it was unacceptable and reason enough to threaten calling the police. If I could, I'd give this place 0 stars. If you decide to live here anyway, take plenty of photos, only communicate via email (never phone calls or in person). Basically make sure you have evidence to back you up."

"Poor management. Excessive noise in neighboring apartments was never addressed. And expect to make several phone calls in order to get your security deposit returned."

"Great place! Everyone is responsive, helpful, and genuinely cares. They truly have a great team!"

"The On Site office is great. Staff here are attentive and friendly. Maintenance is Awesome!! I’ve put in 2 different request and each time the maintenance was Completed the Same Day."