CVS Pharmacy

"Went in today to get a prescription and the woman was so rude, inconsiderate and unpleasant. She seemed to not understand English very well or the difference between a B, G or a V. She kept asking me to spell my last name, which isn't difficult and every time I did, she signed and shook her head, being very impatient. This woman should not be in customer service with her poor attitude, Because of my insurance I have to get my prescriptions through CVS, otherwise I wouldn't give them the time of day."

"Horrible service, especially from pharm tech Reine. I had the gall to ask an additional question about my medication and she scoffed and rolled her eyes, told me to wait on the side while she helped 3 other people. Then she finally went and got the pharmacist. Chewing her gum loudly, sticking out her gum coated tongue and popping it loudly. I watched her while I waited and she was just as rude and snippy with everyone. No smiles, no courtesy. If she’s the face of this pharmacy, they have a long way to go and lot to learn about customer service."

"I waited 45 minutes in line to purchase my prescription that was supposed to be ready the day before. Once I got to the counter they said my prescription wasn’t ready and that they were running 2 days behind. I only go there because my insurance will cover CVS. I’m stuck with them but will try to find a different location"

"There is always some issue with this place. It's never a smooth visit. It used to be, back when it was simply Target Pharmacy and not CVS. You'll get a text that says your prescription is ready. Drive there and oh, look, it isn't showing in "the system." That's honestly not surprising, as the website and app are both awful too. Unfortunately I do have to call this location out specifically as they've been rude to me over the phone and in person. They also don't stick to their advertised hours during the day. Everything just feel broken across the board, so ultimately this poor customer experience is all on the leadership, whomever that may be."

"Been going to this pharmacy for a few years. Historically it’s been well run but it’s taken a downhill turn the past few months. Promised wait times consistently missed. If you tell someone a prescription won’t be ready for another 30 minutes, please make an effort to fulfill that expectation. I’m more understanding if they would say it won’t be ready for two hours, tomorrow etc. would rather be told the truth."