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Luxembourg Apartments
5100 West 82nd Street, Bloomington, Minnesota, United States
About the Luxembourg Apartments
Luxembourg Apartments is a premier real estate agency located at 5100 West 82nd Street in Bloomington, Minnesota. Our luxurious apartments offer a combination of comfort, style, and convenience, making them the perfect place to call home. With a range of floor plans to choose from, residents can enjoy spacious living areas, modern amenities, and beautiful views. Our dedicated team is committed to providing exceptional customer service and ensuring that each resident's needs are met. Experience upscale living at Luxembourg Apartments in the heart of Bloomington.
Photos of Luxembourg Apartments
5100 W 82nd St, Bloomington, MN 55437, United States
Opening hours of Luxembourg Apartments
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 17:00
Sunday:
12:00 - 17:00
Reviews of Luxembourg Apartments
"Kaeli, the leasing agent, made the move-in process smooth and stress-free. She was incredibly helpful, answering all my questions and ensuring everything was in order. Barb, the regional manager, has also been wonderful. She's attentive and genuinely cares about the residents' experience. The management team has been responsive to any concerns or maintenance requests I've had. Overall, I highly recommend Luxembourg Apartments to anyone looking for a comfortable and convenient place in Bloomington, MN."
"Absolutely huge red flag! Don’t live here. The employees, mostly jordan, are as untrustworthy as it gets. Be ready to be lied to and mislead about every detail. You will have to get everything in writing otherwise she will do her best to screw you over. The complex is nice and decent set up, however it’s affordable price doesn’t make up for the guaranteed headache that their management will give you. stay away!"
"I had an extremely negative experience with the application process for this complex, and its overseeing company Richdale Apartments. I would take this as a cautionary tale if you are applying here- while the complex is beautiful, the people working here are uncompromising, unprofessional, and poor communicators that do not care about anything but your money. They took my $250 application fee and didn’t refund it, but what bothers me more is their attitude and their refusal to take any accountability. I had an application in process for over 30 days. Long story short, I received very minimal and unprofessional communication from their underwriting office that prolonged the processing of my application. I was still interviewing for jobs in MN, but had proof of current income that exceeded their requirements, a well above average credit score, a willing guarantor, and offered to pay 6 months rent up front to make them feel more comfortable about my financial status. Despite this, the underwriter, Tameka, demanded that I pay the lease completely in full or they would waitlist me and refuse to refund my deposit. Reluctantly, I agreed to their terms. It took the underwriter over 10 days to send me the breakdown for what I would pay, and she refused to send me lease terms prior to sending tens of thousands of dollars to the company. She was very rude to me in email and over the phone. She blamed me for the delay, despite her office failing to respond to me in a timely manner. I wrote an email detailing the unprofessionalism of the underwriter to the leasing office. It took 7 days to be acknowledged by the staff member I sent it to- though she had been out sick, to which I was very understanding. She immediately sent it to her supervisor and said they'd get back to me ASAP. However, 10 days after forwarding that email to the supervisor, I had still received zero communication, and could not get ahold of them via email or phone. I had to drive to the office to get them to speak to me- which I would have done earlier but I was dealing with most of this while still out of state. I don't understand why any professional, self-respecting supervisor would receive communication from a disgruntled prospective tenant, and never reach out to them personally. Though after meeting Barb, I am not surprised. In the time it took to provide me with what I needed to pay in full, the market rate of my floor plan had decreased by $100/month. I requested that they fairly adjust my rate to the market rate, as the delay was due to their unprofessionalism. I felt it was the least they could do. After many conversations with leasing office, the underwriting office, and the supervisor, Barb, they refused to adjust my rent to the market rate. They continued to blame me for the delay, and not on the fact that even though I agreed to their terms, it took their underwriter an unreasonable amount of time to follow through. The supervisor, Barb, told me they would still love to do business with me if I could "get over the money" issue. This infuriated me, and I told her frankly that it wasn't about the money. I had proven to them almost a month earlier that I had the money to pay for their lease. However, they refused to do the bare minimum to take accountability and do right by me as a tenant. To be clear, I was not asking for a discount. If I withdrew my application, they would have put the apartment listing up for EXACTLY what I had asked for, and would have to go through the process of finding and screening an entirely new tenant, just to rent it at the rate I requested. They were obviously trying to squeeze as much money as possible out of me. While I know my circumstances are unique, it was a glaring red flag at the lack of integrity of the business, and showed they do not care whatsoever about doing right by their tenants. I would think twice before giving them your business, or even applying, because even if you do everything to comply and they screw it up, they will take your money, and take zero accountability for their actions."
"Jordan and Catherine have made the insufferable process of moving quite enjoyable! From the first time I viewed the beautiful property I could visually see the value of living here and got the feeling of home. The property has lovely amenities that are well kept and clean. I had an issue with water pressure upon move in and maintenance fixed it right away with friendly professionalism. The value for your money is here! I am very pleased with my choice to call the Luxembourg Apartments home."
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