Omnicare of South Dakota

"I have just had 24 hours without my scheduled pain medication because my pharmacy told the nurse that it wasn't covered by my insurance. I would have paid privately if I had known they weren't going to send it, but they did not communicate this to me. When I found out that it was the insurance that was holding things up, I called my insurance who said that it was never denied coverage and was filled today. After staying awake all night and not being able to lie in bed because of pain rated an 8 on a scale of 1-10, I am now hoping it will arrive soon. I left a message with Omnicare to find out what caused the failure of medication to be delivered and they haven't called me back."

"My mother was forced to use Omnicare's prescription service when she moved to a new care facility. She'd previously been using a local pharmacy, but the new facility mandated Omnicare. Her supplemental Medicare insurance always covered 100% of the cost. Not Omnicare. Her monthly bills after insurance-ranged from $700-1300. We moved her to a different facility in part because we could not afford to keep here where she was if her prescriptions were going to cost another $10-12,000 per year. I simply don't understand why they exist."