Stonehill Apartments 3501 Xenium Lane North, Plymouth, MN 55441

"Luxury price, cheap quality. NOISE Ridiculous noise. Floors are extremely creaky, floors and walls are very thin. Could hear neighbors talking, TV, footsteps, appliances, water running, even snoring. Kids running and biking through the hallways. Heard one while writing this. The whole building shakes when they take the dumpsters out of the garages (early in the morning of course). If I just shift my weight while standing still the floor creaks. My door to the hallway is not even sealed well (light comes through) so noise from the hallway is also clear. UPSTAIRS NEIGHBORS Had noise issues with all 3 of my upstairs neighbors and the landlords were useless. I could hear a cat running around and it was so loud I thought it was a child. Imagine how loud an actual child would have been. Or a large dog, which they allow here. One neighbor woke me up early almost every morning. They were so loud that my door would literally rattle and I could feel the building shaking even with noise cancelling headphones on. You can clearly hear/smell neighbors through the bathroom vents as well. LANDLORDS Landlords refused to let me break the lease early and tried to gaslight like it was my fault somehow. They offered to transfer and put me on a new lease so they could squeeze more money from me in a unit that was probably just as bad. The early termination clause doesn't allow you to terminate in winter and you have to pay two extra months anyway, so it's going to be useless for most people. Landlords ignored multiple problems or responded to tell me they wouldn't do anything about it. This includes my neighbors playing drumset, car alarms going off in the middle of the night, my shower pooling water which caused constant mold growth (see picture), and more noise issues. AMENITIES Gym is too hot in the summer (75 in early summer when I was the only one in there) because there are giant windows and the A/C can't keep up. They have two treadmills but one was broken the whole time. Hot tub is not in the main building so it is seasonal. FACILITIES Old dingy building (built in 88 out of wood) it seriously looks like a worse version of the hotel from the shining. They don't maintain the path behind the building. There is literally no other walking path to the sidewalk so taking a walk in the winter is straight up dangerous. Most people walk through the roundabout entrance which is always slippery and has cars coming through. They make you move your car out of the underground garage in winter quite often. There is not adequate street parking and they don't even reserve it the night before so you have to get up early morning of. MISC ISSUES In unit laundry is tiny, some items can't fit at all like a sleeping bag, large comforter. Tons of junk mail Maintenance is quick to respond but can't fix something even simple like a toilet handle and refuse to fix anything difficult, even when it's required for a basic living standard (my shower as mentioned above). They don't change the recycling often enough so you have to be quick to use it before it's overflowing. SUMMARY Awful landlords overcharging for a building that is overdue for demolition."

"I’m giving it a 3 stars cause it’s not worth what we have to pay. We missing lights from the living and 2 from the bedroom. When we come check out if looks like they were going to install the lights from all the room but when we actually come live here.. there’s no lights in 3 areas"

"since the new building manager laura took over its been quite different! My mother lives here as well as her boyfriend. Laura stares my mom and her boyfriend down time to time when shes sees them and never greets them at all. Any maintenance problems she has she calls the office to relay the information like anyone would. If laura answers its always very passive aggressive/ sarcastic. In the beginning she seemed quite nice.strange. If my mom ever has to go the office for questions. Laura looks up and then back to her computer/phone answering her questioning not making eye contact. My mom is a woman of color and so is her boyfriend. My mom has asked a few other neighbors as well if they've ever had problems with her and 2 other people told her they've had similar problems. One Example is she contacted a few people to let them know their apartments smells of cigarette/marijuana, where there car is parked, and having pets out in the car that aren't even entering the building. Were all pretty upset with her stay here. If this is not addressed soon id like to follow up in court. Shes been a tenant here for a few years now! Thank you!"

"I wouldn't recommend Stonehill if you want privacy. The walls are so thin you can literally hear your neighbors. One night, it felt like my neighbors were basically talking in my room- I could hear everything they said word to word which was worrying . I'm glad I left"

"1) Security Deposit was never fully returned for cleaning charges. The place was cleaned and the pictures they sent of the place was dumb locations like inside the light fixtures and under the screwed in grate inside the dishwasher. Poor management 2) Security is poor. Locked Garage broken into many times, mailboxes were damaged and stolen. Plymouth is a safe area, but this complex has poor security it is targeted multiple times. 3) Weight lifting/exercise area is never cleaned or items put back after many complaints to management. Management is poor again. 4) Place is not maintained, it’s a dump and stuff breaks all the time. My maintenance guy knew my name for how many times he fixed my toilet. 5) Place smelt like smoke when we moved in and we couldn’t do anything against it. They are literally killing people and don’t care. 5) I DO NOT recommend this apartment or any apartment managed by StuartCo. They are not genuine people and don’t care about you."