Altru Clinic Pharmacy-Family Medicine Center 1380 South Columbia Road, Grand Forks, ND 58201

"I just wanted to share this with everyone Jason is the biggest problem in this place he is very mean to disability kids have 3 little kids and 2 have disability and looking at some candy because they did a good job at the doctor appointment and they was looking and Jason said you taking to long and your voice too my son just cried because he treated them like we are a problem he said pick something or get out of this place he treated us like we are garbage no one should ever be treated like that this person should not have a job or be in a position around people this is very wrong and mean we are customer who keeps your business going and treated us like that Jason should lose his job and see how it feels I try to get hold of someone who can help but no one will hear our voice they just blow us off like they always do it's very sad what is going on here kindness is important life is to short to get angry at people or putting anyone down for who they are no matter what God loves everyone even they have a disability or something going on you never treat anyone without kindness you Don't know what they going through intell you been in there shoes or hear what is happening in their life it's might be sad because you never know what going on Jason is very mean he needs to be let go and find someone who has kindness in there heart thanks"

"I'm not a big fan of the frequent HIPAA violations. There are however lot's of nice people there, but the few that aren't are pretty good about making life hell for patients. "Looking at you Jason". It's just so not worth it. Never again. Apparently, it's fun and ok to make fun of mentally ill people. My wife cried all the way home after we went in. That kind of person should not be in any service industry."

"I have been a customer for many years. I get all my medications filled here. Lately some of the staff make me wait 31 to 32 days to get my meds! And I've been out of my seizure medication now for 2 days because they told me I had to wait until tomorrow. I'm also out of my depression medication and bipolar medication as well because I get those 3 all at the same time. This is such a dangerous situation your pharmacy has put me in. I love some staff, yet others have put me in this situation. And its labor day and I have to wait yet another day. Missing doses of these is bad bad bad."

"My rating will go up when you start wearing masks in your pharmacy. You are in a clinic where COVID testing is taking place, and serving a clientele that will OBVIOUSLY have people with pre-existing conditions. Even if you “don’t believe it’s real” you should want to do what the science suggests. If you won’t mask up then you don’t really care about your clients well-being and life."