The Waterford Apartments 701 Green Mountain Drive, Little Rock, AR 72211

"I previously lived here a few years ago and stopped by asking about some information. It seems like the front office staff is a complete turn around compared to what it used to be. They are nice and very helpful. It looks like many things are currently being fixed that needed some love."

"when our lease is up we will be leaving. the staff is very very rude in the office and sometimes you have to call MULTIPLE TIMES. the one lady 'DeDe' is so rude she will talk over you whenever you call. They close maintenence requests even though nothing has been fixed. The pool was open for like 3 or 4 weeks throughout the whole 2023. Don't even think about going to the gym its dirty nasty and the staff doesn't even know the password to the door. Our water heater broke and leaked for about a week before they came and did anything about it and by that time it leaked into 80% of our bedroom. The property looks ATROCIOUS. broken trees everywhere, boarded up windows, and the pet park looks like a flipping forest. They have had squatters come in the apt, and a whole other plethora of problems. They raise the rent even though the apartment complex looks TRASH and they barely have any amenities."

"11/28/2022 95% of the amenities listed on the site are not available. The "fitness center" is disgusting: there is trash everywhere and the equipment is not clean. There are TWO pools and NEITHER of them have been open since 2018. With the exception of 1 person, the maintenance staff is atrocious: there is trash and litter all over the parking lot, maintenance requests take forever to be fulfilled unless you call the office excessively. The office staff is hit or miss depending on their mood for the day. The apartment manager is helpful when she actually receives messages: the receptionist/leasing agent has the WORST attitude and couldn't care less about relaying messages to the manager, she seems like she hates providing assistance, she speaks like she is inconvenienced by resident calls and is extremely rude. The security gates have not been used in 2-3 years: there is NO sense of security and on many occasions, vehicles have or have almost been in collisions due to the Exit gate being used as an entrance. This has been brought to the office staff's attention many times with no resolution nor acknowledgement. The quality of this property is DEFINITELY NOT worth the price. The property is steadily declining as the prices increase. 06/05/2023 None of the things listed above have improved. No pool, no gates, fitness center is gross. Now they aren't even cutting the grass. Weeds are growing everywhere and the property looks even worse than before."

"Overall the apartments were OKAY. Just okay. Maintenance never fixed anything on time. Our whole bathroom and part of our bedroom flooded with water and it took them days to clean it up/ figure out where the water was coming from. Yes mold did form. They also Need better pest control and walls are THIN. Upon moving out it took them almost 3 months to give us our deposit back and every time we called to check on it they would catch a attitude. Also it’s not the safest place either, heard shooting multiple times. Had to move because i didn’t want my daughter around that. So overall it’s okay, but long term i wouldn’t dare."