MinuteClinic

"I went there because I thought I had strep throat. I was able to get in 10 minutes earlier than my appointment which was nice, but it became apparent that this place was understaffed and set up to get people in and out as fast as possible. There was one person working and they seemed very rushed. They did my strep test three times and it came back negative, so they gave me nothing. They recommend gargling with salt water and losenges. My tonsils were visibly very infected. Five days later my condition has only gotten worse. I went to a different actual clinic that took one look at my throat and immediately prescribed me antibiotics. The infection spread to both my ears too. I don't have insurance so I paid 180 dollars for the minute clinic to do nothing, recommend nothing, and allow my infection to spread. The real clinic I went to later was 125 dollars and they did so much more to help me. Only giving two stars because the person working was clearly overwhelmed, but they were still kind. Definitely would not recommend."

"The tech giving the shot was rude. This was the third time I had brought my almost 4 year old grandson in for a Covid vaccine. I knew she had to call and talk to the mother to make sure I had permission but she scolded us and we had done this twice before and no one ever said we were doing it wrong then when she gave the shot to my grandson, she never spoke to him. So, when she started with the alcohol wipe, he jumped, because it startled him as he had no warning. She proceeded to give him the shot never once speaking to him! Luckily, since I had been there before I was hugging him to keep him still, but she should have been talking to him and letting him know what she was doing. This person should never be allowed to work with children."

"Scheduled an appointment to get my ear looked at, I couldn’t hear out of one of my ears and I suspected that I had ear wax build up. The doctor Right off the bat was putting words in my mouth saying I had concern about a ruptured eardrum when I never said that. She determined I had wax build up (like I thought) and told me that if I wanted to get it removed I would have to come back a different day and pay out of pocket for another appointment. So basically I paid $140 for no help and I left still not being able to hear."

"It was my first time there today! And my experience was surprisingly good! I went there in need due to Park Nicollets phones being down and was provided wonderful service and advice! Was given what I needed and guided to the next location where I received my medication. I will say every place has a wait but in return.. There was someone there do greet me with kindness and understanding. Thank you "MinuteClinic" for being there for me when I needed someone the most!"

"Waited for about 2 hours while there were only 2 people waiting. Then someone comes out 30 minutes before break time and says they're going to lunch, so then I wait another 45 minutes. They then let the person who checked in after me to go first. My visit ended up being a total of 10 minutes. Easier to drive to a different town than to go here again."