Healing Connections Therapy Center

"I'm having the best experiences in group therapy. The leaders for DBT have years in, and do such a great job of it. I feel heard, I feel it's well-paced, and it's much easier for me to follow than shorter programs led primarily by interns or facilitators who are motivated to "move up" in their profession. My skills therapist, Wayne, is a great match for me as well. I will say not every therapist will be your match, so ask for what you need, and switch if you need to. The variety of styles has helped me to practice my skills in a safe place. I truly feel that if working with anyone here presents a challenge, then learning to cope, grow, and navigate through life with the tools and personalities available onsite help us practice. It takes a lot of work and some painful transitions, but I trust the process and challenges here more than anywhere I've been before. Disclaimer: I don't have any issue with interns or upward movement in careers. We have an amazing intern co-facilitating. I'm stating more that we also have career DBT specialists in our therapies that have been doing this for a long time. It made a difference for me, personally."

"This place claimed they took my insurance, but after my bill came for six sessions I owed $563. The therapist I was using also didn’t offer to talk about DBT until I prompted her that I needed better tools. It was the whole reason I went there. Now I’m out the money for zero help. Thanks for nothing. Update: they had someone in billing call me to talk about this review and made things worse honestly. Her response to me was to ask if I understood deductibles when literally no one went over prices for anything. No one told me a rough estimate for my sessions after insurance. I didn’t get my bill for two months. I then asked her if she knew that a lot of people seeking out therapy were in crisis mode and didn’t have the executive functioning to figure that out on their own and need it spelled out, and she proceeded to try to tell me that all kinds of people end up in therapy and downplayed DEPRESSION as a mild reason. It took me a couple days to even process this phone call, but clearly this person has never experienced mental illness and doesn’t have any sympathy for those who do. I will NEVER go back and NEVER recommend this place to anyone, ever."

"This place is really not the best. I was seeing Chase Thomas for about 6 months. Tried I think 8 different meds without blood work that a couple were required for. I was diagnosed by him with Major Depressive disorder, Anxiety disorder and PTSD. I had asked to be tested for BPD and Bipolar which he refused twice, wrote off I do not have BPD and finally tested me for Bipolar which came up as negative. All medications that were prescribed made me more volatile, depressed and suicidal or too sedated to even do my job(which I can’t pay for mental health without). I switched providers because I wasn’t being heard and within 15 minutes of the new psychiatrist, I was diagnosed with BPD and a genesight test was ordered. If you want someone that’s going to listen to you when you say you may have something, this is not the place. Also I never got billed until I decided to stop seeing them. Luckily they had a payment plan which I’ll be paying for the next 4-5 months."

"I would recommend this place to everyone. This place changed my life for the better. The nice thing about this place is everyone really cares about you. Every counselor has been extremely nice and very understanding. I was not in a good place in my life and they have taught me skills and given me tools to help me cope in the everyday world. If not for the exceptional counselors at Healing Connections I would not be here today. Nancy is great at medication management and even went so far as to do a genetic test to see what drugs would work best for my body. I've always have had great response time when leaving messages or asking questions. Thank God for the good people who work there."

"I've been going here for a few years now. They used to be split between two buildings but they recently moved all into one. It's a beautiful place, the bathrooms are always clean, and every therapist in the building that I've met is friendly and polite. I am in a group DBT therapy as well and I found it extremely helpful. The front-end staff are always helpful and kind. And there's always some mints in a bowl and a little coffee / tea / hot chocolate / water area."