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Natural State Property Management
503 South Arkansas Avenue, Russellville, Arkansas 72801
About the Natural State Property Management
Natural State Property Management is a premier property management company located at 503 South Arkansas Avenue in Russellville, Arkansas. We specialize in managing residential and commercial properties, providing exceptional service to both tenants and property owners. Our experienced team is dedicated to ensuring that properties are well-maintained and that tenants have a positive rental experience. Whether you are a property owner looking for reliable management services or a tenant in search of a new rental home, Natural State Property Management is here to meet your needs. Contact us today to learn more about our services and how we can help you with your property management needs.
Photos of Natural State Property Management
503 S Arkansas Ave, Russellville, AR 72801, United States
Opening hours of Natural State Property Management
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Natural State Property Management
"I have paid my rent every month on time for the past year. I have scrubbed my apartment top to bottom at 7 months pregnant. I gave them my 30 days as I was supposed to. And they still took over half of my deposit. They said legally they have 60 days to get back with me and my deposit. Day 60 they finally mailed it out. They took 60 days for 3 itemized charges and still got my deposit back to me 3 days late in the mail. They gave me an itemized bill and are now stating one item actually means two different charges. They charged “cleaned and replaced 4 range bowls” as one item. So now that I provided pictures and receipts of us actually replacing those before we left, the cleaning is referred to as the entire apartment. I know there was no mess to clean as well because I had two other people in there scrubbing window sills. So two witnesses to back me up. Another big complaint is that there was constantly sewer leaking in the yard. I called so many times to never be answered as well as the neighbors. I know because we were all on talking terms. So here I am, a week postpartum having to go back and forth over something they continue to lie about. super unethical in my opinion. Currently waiting on the pictures of the “mess” we left just so i can send my pictures back."
"Two Words, lazy and unethical. Me and my wife lived at one of their properties for a year and here I'll describe the experience. Throughout our stay at our apartment, the sewer lines busted every month and had feces, urine, and used toiletries leaking all around door and the vehicles out front. All of the neighbors around us and we included called regularly to get this fixed, and after weeks of calling they would come and "fix it" only for it to break open a week later. LAZY. Upon turning in our keys, we called about a month later to see how the refund of our deposit was looking. We were told they we're still working on it, fair enough. We called again two weeks later, and we were met with an attitude saying, "we legally have 60 days to refund you." While we were waiting, we noticed that the apartment was listed on their site, so clearly they're able to do showings of the apartment but are not willing to issue the refund. LAZY. Upon the 60th day of waiting, I called and asked for the refund deposit, and was met with, "our vendors are still making tickets about the issues at the apartment, once we get those we will send this out to you." This was a mistake. I responded with, "the vendors are not liable for the refund, YOU are. I don't care about what the vendor have to say, you said legally we have 60 days, it has been 60 days and rent is due." So after them making us fight for this deposit, which boils down to them again, being lazy, we received 1/3 of our deposit. I asked for an itemized list of what was fixed, and the charges and the charges blew my mind. We were charged for the cleaning and replacing of 4 range bowls, which are the little bowls on the top of a stove. What's so crazy about that is, we replaced those the day we left! They were brand new! They charged us $200 for this, so I again, reached out to them and their incompetent team, and provided proof (pictures and receipts) of us replacing those. They offered a refund of $20!!!! I'm still going back and forth with them to get this figured out, because they said the cleaning charge will stay. Again, this apartment was SPOTLESS, because we wanted our deposit back! They have me and my wife, (5 days post partum) fighting for our money back, because they are to lazy, and stingy to give people what they are owed. LAZY AND UNETHICAL. Its ridiculous, I would never recommend this management to people. Also! Don't forget! If you call their number they provide, no one will answer! They will TEXT you! This is down right lazy!"
"I moved into an apartment that is managed by this place and every time I put in a work order they have somebody out here doing it fairly quickly. Right now they are trimming a tree behind my house that was scraping my bedroom window I said something to them last week and this week it's fixed!. To me this is good customer service. Also they gave me a chance even though I did not have any rental history hardly. I noticed where people complained about that but I imagine they had something on their report that caused them to not be approved. Also many people are complaining about their rudeness and they have never been anything but nice to me when I have been in their facility."
"This property management company is a nightmare. Rude staff on the phone and they'll gladly take your application fee, only to deny it for trivial reasons. Despite a solid rental and credit history, my application was rejected because my spouse recently moved to the US. A fee-driven operation with no regard for fairness or professionalism. Steer clear."
"Im honestly baffled at how this place is still in business i can only attest that to the fact that there are not enough options with property management in the Russellville area, if there is another one i would strongly advise you to take it! My husband and I have used this management two different times over the last two years for work related purposes. The first time it was listed as Ford Property Management and when we returned for the second time it was listed as Natural State. It would completely make sense to me if they changed names in hopes that people wouldn’t relate them to the negative reputation they built around Ford Property. Sadly, the only changes are in the name and the building they’re in. Russellville deserves better! When we found the perfect little apartment to meet our needs, during the second time, we were very disappointed when we found out who managed it but we were hopeful they would have new attitudes and overall better communication skills because our first experience was lacking in both, to say the least. The women that run this place are extremely rude! It doesn't take much to smile or show kindness but its almost like these ladies are trying to make a bad impression. As if the rudeness wasn't bad enough, after putting us off for a couple months they came up with three of the most pathetic excuses for not paying us our full deposit. Make sure you change that filter in the a/c we were charged $90 for it and we checked it before we handed over keys it wasn't even dirty! They also made something up about batteries in smoke detector and said they had to replace “bowls” on stovetop when we left them exactly how we found them! Bringing our total owed to $500! We paid our rent on time kept the property clean(definitely cleaner than what we found it wet clothes left in washer, toilet dirty, wine bottles sitting top of cabinets, etc.)We were always friendly followed all the requirements in lease never gave them any reason what so ever to have an issue with us but it doesn’t matter what you do right when your dealing with dishonest people that obviously hate life! Im so grateful that we will not be in need of their service again but Im leaving this review for the people who want to know."
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