Park Nicollet Clinic Chanhassen

"I will actively avoid this Park Nicollet location in the future, no matter how convenient it is. The staff is rude, and the whole checkin system is massively disorganized. Do I need to check in upstairs or downstairs? No on knows, so they send me back and forth over and over. I have never had an appointment be on time. I have been forgotten about. Just not worth it when I could get the same service somewhere else."

"UNTRUSTWORTHY. The worst word to describe a facility in healthcare. You are just a number to them. I will NEVER be going back to Park Nicollet. Back to back they have “dangled the carrot” by offering services and describing them as free of charge only to receive a bill in the mail. The first time I thought was just an honest mistake but once a business shows you who they are… it’s time to believe them. When you try to dispute it, you might as well talk to a wall so I am doing the only thing I can and sharing with the public so you all don’t make the same mistake I did."

"My fiancé and I have had two unfortunate situations due to Dr. Devin Parker and his medical staff at this location. They have been deceitful about appointment payments and what we would be charged. Specifically Dr. Parker, told my fiancé that he would not be charged for a medicine check appointment. My fiancé asked multiple times in the beginning of the appointment and during to make sure that this type of appointment would not be charged. Dr. Parker told my fiancé no charge and then a bill shows up to our home. We talked to his clinical manager, Katie, who kept pressing us on this charge and all of a sudden Dr.Parker “does not remember” this conversation and REFUSES to speak with us. We have sent a message to him through the portal willing to work with him about this situation, yet we will not be able to have a conversation. It’s unfortunate that now a days that it’s hard to find one person, specifically a doctor, that will be trustworthy to a patient rather than looking at us like dollar signs. We strongly recommend to go somewhere else to avoid this for you!"

"Made an appt for flu shot for son, arrived 10 min early. Sat there for 45 min and only one person taken back for shot. Two people left after waiting. I finally went to check at the desk and she offered no explanation, no help to figure out why, just said she would cancel our appt which was already past by 35 min. We left without the shot and scheduled one easily at a pharmacy at Cub foods. Obvious disfunction and disinterest."

"We were able to get in the morning to see the doctor without much waiting. Visit was quite effective. Doctor was very attentive and knowledgeable. She prescribed all necessary medications and we were able to get them all from farmacy with no problem. The only issue was at the office an x-ray system malfunction, so x-ray was taken twice."