Sanford Ear, Nose and Throat Clinic 1310 West 22nd Street, Sioux Falls, SD 57105

"Wonderful experience My problem was wax in my ears. Walked out of the appointment with the ability to hear again."

"Everyone I dealt with that day was very kind and helpful. Dr Jensen was very thorough in his explanations of everything and gave me a card of I had any problems or questions. Top notch staff."

"I am really disappointed with our most recent visit. We saw Sean Johnson, and we were in and out in less than 20 minutes total for the visit. When he walked in the room, he made zero effort to get my 2 year old son to be comfortable in the room. I had concerns about his tonsils, and all he did was shove a stick in my sons throat, make him gag and move on. I had questions, and I feel like he just rushed through the answers. I didn't come to the doctor's office to rush my child to surgery, I wanted to learn more and leave educated. Instead I left feeling dumb for even bringing my child to a specialist in the first place. After the doctor was done, he just walked out of the room and said "if you want a sticker they're right there". And then we navigated our way out. I do want to note we have seen Dr. Munson in the past for my daughter's adenoid's surgery and my son's ear tubes surgery. He also wasn't super personable, but I did not feel like I was rushed out of the room and left with my questions answered."

"Dr. Johnson is not good at listening to his patients or their parents. He tends to fixate on something and then does not listen to anything else you tell him. I have 3 kids and this is my third round of them needing to see an ENT. The first 2 I took to Patrick Munson who is excellent but with my 3rd he was full and I took a chance on Sean Johnson. I deeply regret that choice. I have spent the last year being strung along and not listened too. He spent more time telling me why I was wrong than listening to my concerns or looking at my child. Most recently, in what ended up being less than a ten minute visit he asked me the same question three times. I don’t know if he just wasn’t listening or didn’t like my answer. He was dismissive and did not seem to care about my child at all. I live two hours away and it is incredibly frustrating to drive two hours, get there at the time they requested, try to keep a 2 year old corralled while you wait past your appointment time for them to come in and then not feel heard."

"If I could give 0 stars I would! We went in because my daughter has been having issues with her ears (she's 4). Our appointment was at 4:30, we got back there after 4:30 and he had no bedside manner at all. He was more concerned with getting out of there than he was at making my daughter feel comfortable. He didn't explain anything, just shoved a tool down her ear and just was not a good experience. My daughter LOVED the doctors office before this experience and now she hates even the dentist and chiropractor that she'd been to multiple times. Traumatized for sure, will never ever be back. Hope getting home was worth it."