Shell

"Stopped to use bathroom...oh my ... nast nasty..and credit card machine is badly need of cleaning..where gloves guys.."

"I ask for fresh lettuce at Gino's , I was then told they couldn't give me fresh lettuce for my salad. So i walked out because no paying customer deserves brown lettuce on a salad...... horrible customer service and appears they like to get over on the people in that community!"

"Went into this place the other day. I forgot to put my mask on the clerk said i needed to have it on, no problem i ran back to the car to put it on all good. as i went back in he had 2 Budweiser delivery guys bringing in there goods, neither one of them had there mask on. clerk never asked them to put one on. This made me mad like i was singled out. im ok with wearing a mask but if your going to make one person do it you need to make everyone do it regardless if there a customer, employee, or vendor. I left without purchasing anything because of this."

"I was disrespected for absolutely no reason by the white woman who looks as if she’s on drugs. The very first thing she said to me was “What do you want?” I said, “Excuse me?” She then replied “What do you need?” I digressed and just responded accordingly that I wanted a certain amount of gas on a particular pump. This was all after she looked and me and did not speak to me yet continued doing what she was doing for at least 2-3 ministers, but I waited patiently. I even smiled at her and greeted her before receiving such a nasty response in return. She is obviously a racist! Because I didn’t tell her I was using a card, though I had my card out and on the counter ready to pay, and because I also informed the worker I had a rewards numbers and she blew up at me for not telling her that I wanted to use my rewards before she rang me out. Well, she just assumed I was paying cash and didn’t have a rewards number. HER FAULT NOT MINE! She told me it was my responsibility as the customer to let her know how what I wanted. I told her I’m used to being greeted then asked what I needed; and since she didn’t, I told her when I realized she wasn’t going to ask me. I told her I’m unaware of the store’s policies, but from my experience that’s not how it works. Then she nastily informed me of how she wasn’t aware of her policies either...?? Clearly. Correct me if I’m wrong, but I’m the customer and shouldn’t have to do the worker’s job by asking questions. She was so nasty and disrespectful towards me, that I asked her to cancel my purchase. Well, she didn’t. She left my gas on the pump and didn't tell me. I realized I’d been charged anyway. I walked back inside and asked for a receipt because I couldn’t see the refund and that’s when she informed me that the gas was still on the pump. UNBELIEVABLE! Not once did I ever get an attitude with this trashy woman nor did I even use fouls language towards her. I even told her I wasn’t looking for an issue, I just wanted my gas and she just was relentless with her disrespect. She was clearly racist because she treated the non-black people behind me very kindly; even speaking to them unlike what she did to me. PEOPLE OF COLOR, or just people in general, DO NOT SPEND YOUR MONEY HERE! Go to the Shells on 65th Street. They are so much kinder and much more respectful. Most of all, they appreciate “our” business."