Avera Behavioral Health Hospital

"Adding an edit: I am now in the partial hospitalization program, and it’s just as great as inpatient! I’m in the right place!!! Spent a short time here. What an amazing group of individuals that work at this facility!!! I received nothing but respect and care. They treated me like a human, not a “diagnoses.” I would recommend this facility 10 out of 10 times!!!!"

"Horrible experience, i tried to change my Psychiatrist because i was uncomfortable with them, they berated the hell out of me and made me feel more uncomfortable, im now in the proccess of changing doctors, ive been without my mood stabilizer for 2 DAYS NOW, & for the last 2 days I've called them every 2 hours during business hours and waited on hold to talk to a nurse to no avail. They said that they were "waiting for her to sign on the med refill" never happened. DO NOT COME HERE IF YOU CARE ABOUT YOUR MENTAL HEALTH"

"They really care. B unit has been so nice to me even when I’ve given them every reason not to be. Shout out to Amy, Riley, Alison, Chase, and I’m so upset I can’t remember the other girl’s name. But not even just them. Everyone goes above and beyond and treats us with respect and compassion. Obviously being there usually means things aren’t going well and to have such a caring staff truly makes all the difference. Thank you for all you do. Truly saving lives everyday!"

"I'm a foster mom and the first time I was there, they put my foster daughter with an intern. Once they graduated, she had to see another therapist and she didn't want to talk anymore, because she got tired of telling her story over and over and over again. She still says this. Foster kids are NOT second class and should see a therapist that can stick with them. One can expect to spend four hours to be admitted and one night, we got so tired of waiting to see if the thought we should stay, or go, we left. Today, I took time away from work, waited an hour and five minutes for a scheduled appointment and finally left. It made me feel like my time isn't valuable and I understand emergencies can happen, but they should have a plan for these things. I don't trust them to give them anymore of my time, only to leave frustrated and behind at work. Staff are all very polite and caring, but they need to work on wait times."

"Had a few issues but overall 4 out of 5 stars! I hope like most of the hospital staff has a good Christmas!! They deserve it, they went the extra mile. I would be more than happy to donate for Christmas toys, books, games, bibles. Any sort of donations that can be accepted, so people aren’t bored and have something happy or fun to do."