Extended Stay America - Minneapolis - Airport - Mendota Heights

"Keep charging your card even when gone! Called twice say they will fix but keeps charging anyway. They set up recurring payments even when they shouldn’t have. Keep charging. Don’t give them a card. Had to call bank block them. Get a new card just to make it stop."

"Austin,Diego,Summer, and Nate have been outstanding. We have been here almost 7 months unplanned, but they have gone above and beyond to make us feel comfortable. The staff here is top notch. Thank you all so much Alan and Tim"

"Great location,clean hotel, friendly employees. Only thing I don't like is all the people that worked here quit all in same month. So what was said to me I will have to now explain it over again. That's hard with mouth medical issues and alot of pain to talk mostly."

"I had an issue with my room and Summer went above and beyond to help me. The day I needed help, she was super busy and treated everyone with kindness and compassion and did everything she could to ensure we all were taken care of. She is definitely an asset to this company."

"We stayed there the weekend of Sept 22&23. I did not feel safe at this hotel. The room was very cold, not welcoming at all. I didn’t like the fact that we had to go downstairs to get a hair dryer, and you would think that the coffee pot would be in the room… no you had to go down to the front fest and ask for one. There were cars in the parking lot that had flat tires, that were broken down, and a couple of cars that had blue tape around them. I understand this isn’t a fancy hotel, but again I did not feel safe there and I would NEVER recommend anyone to stay there. Very over priced for making me feel unsafe and for having to go to the front desk to get the amenities that should have been in the room. On the positive side, the staff was very helpful, but very understaffed. LH"