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Four Seasons Hotel Minneapolis
245 Hennepin Avenue, Minneapolis, Minnesota, United States
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About the Four Seasons Hotel Minneapolis
Located in the heart of downtown Minneapolis, Four Seasons Hotel Minneapolis offers luxurious accommodations and top-notch amenities for both business and leisure travelers. The hotel features a world-class spa, perfect for relaxation and rejuvenation. Guests can also enjoy delicious meals at the on-site restaurant and unwind with a cocktail at the bar.
The hotel's prime location allows guests to easily explore the vibrant city of Minneapolis, with its cultural attractions, shopping districts, and entertainment venues just steps away. Whether guests are looking to relax in the spa, explore the city, or attend a special event, Four Seasons Hotel Minneapolis offers the perfect setting for a memorable stay.
With a commitment to providing exceptional service and creating unforgettable experiences, Four Seasons Hotel Minneapolis invites guests to start each day with a signature breakfast and offers the best available room rate guaranteed. The hotel also hosts seasonal events and outdoor adventures, allowing guests to discover the beauty of Minnesota and all it has to offer.
Photos of Four Seasons Hotel Minneapolis
245 Hennepin Ave, Minneapolis, MN 55401, United States
Reviews of Four Seasons Hotel Minneapolis
"We went for dinner at the seasonal “Nordic Village” dining experience at the Four Seasons. It was a very personalized experience. The cabins were cozy, comfortable, and decorated well for the Nordic feel. The food and wait staff (Riley was his name) were excellent as expected. All four courses served were delicious. It was expensive (also as expected for this top-tier establishment) but besides the dinner, you got the overall experience. A very romantic way to spend our anniversary and it was perfect."
"The Four seasons Minneapolis location did not live up to the Four Seasons brand. The positives: the gym had great equipment and the staff were all pleasant and helpful. On first glance, the room was very nice with sophisticated details. However, there were 2 main issues. The bath robe had multiple holes in it and the toilet ran all night. We received an Email receipt upon checking out, which was correct. However, a few hours later, we received another Email receipt with a second night of overnight valet parking. We only stayed one night, so obviously this makes no sense. I called the hotel and they informed me to send an E-mail to the billing department and they would rectify the situation very quickly. The Email was not responded to. I had to call again to have the issue fixed. We come to Minneapolis multiple times throughout the year and the Four Seasons will not be at the top of my list the next time we are in town."
"My experience at the FS Minneapolis was not great and I left disappointed . The hotel itself was as expected nice rooms and the spa was amazing. However, my guest and I went for a NYE experience and didn’t get it! The disappointing aspects of our stay: Room service food- we ordered a pepperoni pizza.. it came as a burnt frozen 6in pizza. We expected much more for $38. Lobby bar: many guests weren’t even allowed in the NYE party including us!!! They didn’t even make eye contact with us and we waited in line for 30 minutes to hopefully see the ball drop and celebrate with other guests. The time got to 11:50p and we were 1 group back the entire time and still were not allowed in so we went back to our room and went to bed. The staff didn’t even speak to anyone in line once, let alone make eye contact for 30m. We watched 10-20 people just stroll in when the gentleman at the top of the line walked away for 5 minutes. But yet, still weren’t allowed in. Incredibly disappointing since we went to this hotel for this reason! When checking out they didn’t ask how the stay was, so I had to come here to express my concerns."
"Our second stay at Four Seasons Minneapolis was a delightful experience. From the moment of arrival, the staff were incredibly welcoming, combining professionalism with a genuine warmth that made us feel truly special. The in-room dining experience was a highlight. The food was particularly good. We especially enjoyed the pastries. Friendly service that accompanied each delivery added a personal touch. Another notable aspect was the luxurious bath amenities, featuring Le Labo products. The Four Seasons Minneapolis excelled in providing top-notch service and amenities. We look forward to returning."
"The property itself deserves 5 starts. Rooms are beautiful as is the hotel, its fitness center, and its restaurant/bar. The spa is great but does not quite compare to other spas I’ve seen in other resorts (especially in Europe). The reason why I give 3 stars to this review is the customer service, which in our experience deserves 1 star. Except for long waiting times to be waited at Mara for one lunch, we had no issues until we had to check out from the hotel to see that we were overcharged a few hundred dollars. We had to leave for the airport so we did not argue about it there. It took a couple weeks of calling, emails, going through credit card statements to solve the issue. After over two weeks, it turned out we were right, we were overcharged. We got a refund. We wasted a lot of time just trying to get the money we were owed back. I believe the Four Seasons did not live up to its expectations. A hotel like this should not overcharge you, and if it does, it should try to go above and beyond to apologize, offering to comp something extra or to give a resort credit for future use, or something else. Not just giving their customer what they are legally owed, nothing more, after all the hassle we’ve gone through for nothing but their fault. We got nothing of that. Just what we were owed after a stressful experience and few hours of our time totally wasted."
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