Flooring Expo by Carpet King 13512 Wayzata Boulevard, Minnetonka, MN 55305

"The installers were very polite and professional. Will definitely purchase carpet and flooring from Floor Expo in the future."

"We shopped four places for stairway carpet. We found the carpet we wanted at two of these. Flooring Expo price was significantly less than the other store. The installation went well and we are very happy with the pricing and the installation. This is the second project we have done with Flooring Expo (the first being a luxury vinyl installation). We worked with Michael on both projects and were very satisfied with the results."

"Our carpet installation process went very smoothly, from ordering to measuring to installation. Service was friendly and helpful. We have used their services several times over the years and keep returning whenever we need carpet replaced."

"Pleasantly surprised by our experience with carpet king. They were reasonable on price and worked with us there, and the installation was incredibly fast - 12 hours for 1.5 floors of carpet. Very impressed as another local person quoted us 2 weeks!"

"UPDATE 12/04: They sent the wrong amount of carpet again. Leaving us with multiple seams in a high traffic hallway. We were told the entire hallway would be replaced with a seam at the door way, and then a seam down at the end of the hallway. However, we were refined $100 for the inconvenience we have experienced. We had Mike come to our home through the shop at home program at carpet king. He was wonderful to work with. We signed a purchase agreement on 10/23. I was told we would get a call when the carpet arrived. After waiting almost 2 weeks, I contacted Mike to get an update. He checked into it and I was called the next day by scheduling. Carpet was installed on 11/6. The installers figured out that we were short 2 feet of carpet and couldn’t finish the project. After being here from 8 am until 4 pm, to carpet roughly 850 sq ft of space, I was left with my hallway not complete. Again, I had to call scheduling to figure out when they were coming back to finish. I was told the carpet would arrive on 11/19 and would be installed 11/20. I received a confirmation call on 11/19 telling me to expect a call between 7 am and 9 am to confirm the time they would be arriving. At 10 am, I called Scheduling and Left a message. At 10:30 I called the main carpet king number and finally spoke to Juliana. He informed the truck hadn’t arrived yet and it might not get done today. He called me an hour later to let me know the truck won’t make it on time and won’t be unloaded until Monday or Tuesday of NEXT week. Due to the holidays and being out of town, we now have to wait until 12/4 to have our carpet installation finished. They have offered no compensation in any form for the inconvenience. If you decide to use this company be sure to have them measure several times and confirm the dimensions of your rooms. Otherwise you’ll be waiting 6 weeks for your installation to be completed."