Residence Inn by Marriott Sioux Falls

"Service as soon as we walked in was very friendly & welcoming. The location of this hotel was very convenient for multiple reasons including shopping, dining as well as gas stations. Room was very spacious, clean and modern looking. My family was incredibly comfortable and safe for our one night stay here to start out our spring break vacation. We'd love to stay here again when visiting this city!"

"Fantastic location by Empire Mall. Large room. Many towels and quality toiletries. Comp breakfast was varied and tasty. Very nice shower. Good quality tv and bed linen."

"I booked a suite at the Residence Inn Sioux Falls 3-4 times before. The first time, nearly 5 months back, the blackout curtains were torn and the furniture didn't look very clean. I thought things would improve, but when I stayed there last week, I was given the same room with even worse curtains. The light was streaming in, which would make it difficult to sleep early, especially in the summer. I went to the reception and showed them the picture of the curtains, asking them to change them. They said that it was my "bad luck" to get that room and that the curtains were on backorder and hence could not be replaced. Regrettably, the tide of ill fortune persists, as a span of 5 months (or more) appears insufficient for the hotel to effectuate the replacement of its curtains. I'm an Ambassador Elite member with Marriott, so I expected more personalized service. I didn't get a greeting by name, a bottle of water, or help selecting a different room. I ended up leaving and going to the hotel next door. As an Ambassador Elite member, one expects a personalized travel experience, but it seems like that also depends on whether or not one has good luck. Because of my continued bad luck with this Residence Inn, I'm not going to stay there again – I would no longer engage in this lottery of luck with this Residence Inn. I'm also seriously considering switching to a loyalty brand that doesn't require good luck, free from the dueling forces of fortune."

"The hotel itself is standard. The breakfast is sufficient. The location is great no matter where in Sioux Falls you need to go. The A.M. staff are some of the best I've dealt with. The P.M. lady working most nights has made me make the decision to never come back here again. My company has also taken this location off of their preferred hotels and when I come to this area I'm here for months so they'll be missing out on quite a bit of $ between myself and the rest of the employees. She's very rude every time I've interacted with her. She does not belong in a position where she has to talk to people. Definitely not a people person."