Partners Airless Sales and Service 4360 Rixie Road, North Little Rock, AR 72117

"Dropped off mower took 4 weeks to get a quote then another 3 to get mower back that STILL DOES NOT work. Trying to get back in touch to get issue addressed so far not so good. Do yourself favor stay away. Will change if they do right thing"

"I'd say as many 1 star reviews this place has and how they talk & treat their customers I'd suggest these people look up customers service in the dictionary. Read about it. Educate their selves. And learn what it is and what it means. Then learn how to put it to good use. Lmao. I got a cub cadet mower with a 46" deck. I was told this is where I need to bring my mower for a little maintenance. But I think ill find some where else to take my mower. Lmao"

"MY EXPERIENCE WHILE SETTING UP MY APPT WAS INFORMATIVE AND GREAT I CALLED FOR A SERVICECALL FOR MY CUB CADET,FLAT TIRE AND THE YOUNGLADY THAT ANSWERED THE PHONE, PHONE SKILLS WAS SO GOOD AND HELPFUL THAT I EVEN ADDED ON ANOTHER SERVICE JOB AT ANOTHER LOCATION ON A WHIM JUST HAPPY,SHORT LIVED,I WAS TOLD MY MOWER(ZERO TURN)WOULD BE PICKEDUP FROM THE LOCATION ITS BROKENDOWN AT BY WEDNESDAY,I CHECK WITH PROPERTY OWNER TO SEE IF ITS BEEN REMOVED YET AT 4:05PM NOHTING, I CALL IN TO DO A STATUS CHECK. SAME LADY ANSWERS THAT WAS SUPER NICE PRIOR.TELLS ME THAT WERE AVAILABLE FRIDAY.COMMUNICATION IS POOR POOR.NOTHING FOR THE INCONVENIENCE, I ASKED WHAT HAPPENED WITH TODAY AND THE REPLY WAS " OH WE HAD SOMETHING COMEUP AND HE IS UP NORTH,WE SERVICE THE STATE"HOW IS THIS THE CONSUMERS FAULT?NO COMMUNICATION NO HEADSUP NO NOTHING ITS IS WHAT IT IS ATTITUDE IS ,TAKE THE APPT TIME OR LEAVE IT WAS GIVEN VIA PHONE AND I REFUSE TO BE TREATED AS SUCH,.HARD TO EXPLAIN BUT NO MATTER HOW EMPATHETIC AND UNDERSTANDING I ATTEMPTED TO BE.NO NO..THIS PLACE IS NOT IT. I SEE WHY THE RATING IS 3.7 STARS IVE ALWAYS BEEN A FIRM BELIEVER IN FINDING OUT ON MY OWN AND NOW I SEE..TAKE YOURE BUSINESS ELSEWHERE .THEY DO NOT CARE"

"I dropped off my backpack air blower in March 2023. They said it would take about a month because they were backed up. It's now September 2023 and after at least 8 calls and 3 trips to the shop to check on it, still not fixed. They supposedly ordered a part in April which apparently did not fix the issue. I was promised a call from the "lead" tech on 4 different occasions that never happened. I used them about 2 years ago for a lawn mower and got pretty much the same service, except they finally told me my mower not fixable. I should have known better than to try them again. If you like chasing your equipment and dont care how long it takes to get it back (if you actually do), go right ahead and use them, best of luck to you. I'll steer clear of this s#!%show and tell everyone to do the same."

"I took a saw in to be repaired, after two months they left a messages thaf they could not fix it because they could not find the needed part. I was called and asked if I wanted to come and pick it up or let them dispose of it. . When I went by to pick it up I was told there was a $40 fee for the time I spent. They did not have the courtesy to tell me when they asked me to come pick it up there would be be a $40 fee for their time. This is the first time I was charged a rather large fee for someone NOT fixing something. It was a waste of my time to ask me if I wanted to pick it up or have them dispose of it. So, I said, I will come by and pick it up. they did NOT tell me they were going to charge me $40 for not fixing my hand saw. What a waste of my time!!!"