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Pottery Barn
3675 Galleria, Edina, Minnesota, United States
About the Pottery Barn
Pottery Barn is a renowned furniture store and home goods retailer located at 3675 Galleria in Edina, Minnesota. Known for its stylish and high-quality products, Pottery Barn offers a wide range of furniture, decor, and accessories for every room in your home. Whether you're looking to update your living room, bedroom, kitchen, or outdoor space, Pottery Barn has something for everyone. With a focus on timeless designs and expert craftsmanship, Pottery Barn is a go-to destination for those seeking to create a warm and inviting home. Visit their store in Edina to browse their latest collections and find the perfect pieces to elevate your space.
Photos of Pottery Barn
3675 Galleria, Edina, MN 55435, United States
Opening hours of Pottery Barn
Monday:
10:00 - 19:00
Tuesday:
10:00 - 19:00
Wednesday:
10:00 - 19:00
Thursday:
10:00 - 19:00
Friday:
10:00 - 19:00
Saturday:
10:00 - 19:00
Sunday:
11:00 - 18:00
Reviews of Pottery Barn
"Worst customer service experience ever!!! Still waiting on replacement items as they shipped me damaged goods. It’s been 12 months, 6 different customer service representatives and no resolve. Do yourself a favour and shop at Crate & Barrel"
"“Did you purchase through the store or online”—pottery barn salesperson. Purchasing a dining room table and chairs is a not a small purchase nor a quick decision, so viewing the product in store seemed wise. After talking with a very knowledgeable salesperson on the floor, I was ushered to a designer who would help me make sure the table fit my space. And despite my two emails to give dimensions and photos of the room, I never heard from that designer again. So, after mulling over the decision and looking at other stores and products, I purchased a table and chairs online, but seeing there was a large “white glove delivery fee” (includes assembly and delivery to room), I called the same store to see if I could have items sent to store for pick up instead. “No,” and that large $450 “white glove delivery fee” was non-negotiable. So, I purchased online (after the not very helpful in store communications and no email follow up from designer). The table arrived but the very heavy item left at front door and not assembled. No chairs either. After two separate 30 min+ phone conversation with 1-800-#, I have been told I did pay, then didn’t pay, then did pay for “white glove delivery service.” I was told someone would contact me to schedule assembly, (but given a wrong phone number to contact assembly crew). And no one has called me to schedule assembly of table or the delivery of chairs. This has been a week long process of our boxed dining room table sitting outside my house. Finally my husband and I had to lift the box with a dolly into our home because it began to drizzle and worried about the large box with our expensive table outside for several nights. Before calling the 1-800# again today, I decided to call the store to see if they could be of assistance, “did you purchase the table in store?”… “then I can’t help you”—salesperson Extremely disappointed in the lack of help and assistance with their products. Who cares if it’s in store or online it is the same product. If the pottery barn salespeople know delivery and assembling for furniture will be this big of a headache and problem for its customers, maybe online furniture purchases shouldn’t be an option, OR be honest with the customer: There will definitely be issues when ordering assembly and delivery for furniture, so it’s strongly advised you order with an in-store salesperson. Because if you don’t order from me, I won’t help you with delivery or assembly problems. For such a special item that will stay with us for long time, the memories surrounding it have been tainted. I actually thought this purchase would be better than Wayfair. My nasty google review of PB"
"I have been wanting something's online. I just wanted to see and feel in person before I purchased my items. A woman asked if she could help me, right off the bat it did not seem genuine and as if she was in a rush. She took me to what I was interested in, then said oh we don't have that in that size. Didn't offer to help me look at anything else or order it. Simply told me to look at the store across from them. I did, they had nothing close to what I wanted. I went back into the Pottery Barn hoping for help, no one seemed to want to acknowledge my existence."
"Beautiful store. Always having creative ideas for table, wall, and home decorations. They create an exquisite experience especially during the holidays. The staff is always friendly and helpful. Just walking in the door gets my creative juices flowing. It’s very clean and well stocked."
"It's a very nice quality furniture store. I like how they present things. Little pricey for some items."
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