United States Postal Service

"With new requirements for a change of address, I had questions. I asked the gentlemen at the window in Wayzata a question. H e was very rude and said he didn't know anything about it, a form that was placed in my mailbox . His body language showed he could care less. Great way to welcome a new resident. Its been 3 weeks with no mail. From now on I'll drive to Excelsior."

"I’ve been at this post office a number of times over the last few weeks and my experience each time was outstanding."

"The employees here were really nice. The middle aged guy that was there right away in the morning answered my questions nicely/was very kind and ready to help, and the African American gentleman there at about 10am was very fast (I had to leave and come back to find a bigger box)."

"Had a package fail to be delivered to my address so I went to the location where the tracking number said it was which was the Wayzata location. I approached Shay at the counter to explain my situation. Before I could even finish he told me my package wasn’t there. I tried to tell him the tracking number said it was there. He said “nope, no way. You need to go to the Hopkins location” and gave me that location phone number and address. I called the Hopkins location to explain my situation and they told me the info that the tracking number provided was correct and to go back in the Wayzata location. I went back in to speak with Shay. This is when he realized that he would have to look for my package and basically told me he couldn’t do that and the package was going to be returned. Didn’t even try to help. Thanks Shay!"

"This is a beautiful old post office facility. The brass mail boxes wooden counters and artistic mural speak of earlier times. Imagine all the correspondence that has moved through this space. My experience with the staff is friendly and positive. Sometimes I avoid the outside letter drop and come into the building just for the experience."