Britts Auto Repair 1104 West South Street, Benton, AR 72015

"My recent visit to Britts for a tire repair turned into a regret. Somehow , they managed to break two of my wheel studs during the process of repairing a tire. He put lug nuts on my car that weren't mine and sent me off with 2 wheel studs and lugs to drive on. I also paid 20 dollars for the tire repair. Despite my efforts to resolve the issue by purchasing the needed replacement parts, and giving the opportunity for them to fix what they broke,the staff adamantly refused to fix what they had broken. To add insult to injury, their proposed repair cost exceeded $100, surpassing the expense of simply purchasing a new tire The lack of accountability and unwillingness to fix their own mistakes shows alot. Save yourself the frustration and potential damage to your vehicle"

"Engine was misfiring on our way through Arkansas and stopped at Britts, Friday afternoon of December 30th. No other auto repair shops would even take a look since they were trying to finish up for the holiday weekend. These guys took the time to run a diagnostic and replace what was needed on our vehicle, to get us back on the road in less than 2.5 hours. Great job and deserves 5 stars."

"My truck lost all brakes. I was in my alternate vehicle and stopped in Britts about 11:00 a.m. to see if he wanted to look at my truck. He said sure bring it in and I delivered it that afternoon. He called me that same afternoon and told me what my truck needed and how much it would cost. The price for the job was exactly what I looked up online. I gave him the go ahead. He called me the next day told me my truck was ready and to come pick it up. They are usually pretty busy but he had my truck ready within 24 hours of when I dropped it off. My brakes work fine. My 85-year-old mother has been using them for years and I will certainly use them again."

"The only shop in town brave enough to service my 297k mile transmission. Also the only shop I know of to show extra effort in contacting me when they take off early for labor day weekend rather than leaving me walking. Everyone there is awesome, and Britt specifically is a great dude!"