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Rainbow Play Systems of North Dakota
5226 51st Avenue South, Fargo, North Dakota 58104
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About the Rainbow Play Systems of North Dakota
Rainbow Play Systems of North Dakota, located at 5226 51st Avenue South in Fargo, offers high-quality wooden swing sets for children to let their imaginations run wild. With over 600,000 swing sets installed worldwide, Rainbow Play Systems is a trusted choice for families looking for safe and durable outdoor play equipment. Children can soar to new heights on their very own Rainbow swing set, exploring new worlds and creating endless adventures. The institution offers a variety of cedar swing sets, accessories, and options to customize the perfect playset for your family. Each Rainbow swing set is built with quality craftsmanship and safety in mind, ensuring hours of healthy and safe fun for children. Mileage rates may vary, and installation prices are not valid for basketball hoops and commercial playsets. Visit Rainbow Play Systems of North Dakota to discover the endless possibilities for outdoor play.
Photos of Rainbow Play Systems of North Dakota
5226 51st Ave S, Fargo, ND 58104, United States
Reviews of Rainbow Play Systems of North Dakota
"We had the absolute worst experience with Rainbow Play Systems in Fargo, ND. They ran a promotion the first week in May for an in ground basketball hoop and installation. We purchased a hoop during this promotion and paid in full, which was our first mistake. We were then told that we would need to follow up to schedule the installation, that they would not initiate that communication and that it was entirely on us to follow back up with them. We followed up every couple weeks which ended up annoying the owner because we got an email response from Ryan basically telling us that we need to be patient. We continued to follow up and during one of those calls they said they had finally rented the equipment to do the install the very next day. They never called to give us a heads up to call 811 before they arrived so we were then told we would have to wait until they rented the equipment again before they would do our install. My husband spoke to two different individuals about this (one being the owner) and both men were extremely combative and defensive. As small business owners ourselves we would never treat our customers this way. I emailed them again at the end of July trying to find out when this service was going to be completed and they said to go ahead and call 811 and to let them know when the ground was completely marked. Within a couple of days the yard was ready for them. They finally came out to mark the spot and told us we could pull all the remaining flags. A week later we get a call that whoever marked that spot did so incorrectly and that we would need to call 811 once again to have the yard marked. At this point we were just ready for a refund and to be done with this horribly unorganized company. We tried calling for a week. No answer, voicemail box is full and emails going unanswered. We finally contacted the corporate office to receive some sort of resolution. No thanks to the local office we finally received a refund after an incredibly frustrating summer of dealing with this company and business owner. Based on the absolutely horrendous customer service I would not recommend this company to anybody. Save your money, go through Scheels and get the service you deserve."
"We had ordered a play set in April 2021 which we had paid in full for, the delivery day was set for June 14 but that came and went, Rainbow play set called us and said they were not going to deliver until the end of June. As of today we have not received any information on when we will receive our purchase. I have called 3 times for a update and no answer so I left a message. I have yet to receive a call back. I understand that shipping delays can and do happen but please keep in communication with me because it just seems that you have taken my money and left me high and dry."
"Great place to get your playground equipment, great staff who are extremely friendly, knowledgeable, and happy to help. If you are looking for a playground for your kids, this is the best place in the Fargo/Moorhead area."
"I totally understand the waiting game this year. I ordered swing set almost 3 months ago and have had to call myself to get any updates. I have been told 3 dates so far of when product would be at their location and I keep getting told differently even though the whole set has been paid for. Communication goes a long way with customer service."
"Extremely wonderful to work with during and after the sale! They even do parties at their showroom during the winter which is great!"
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