JCPenney Salon 3929 McCain Boulevard, North Little Rock, AR 72116

"9/9/23- my friend and I were being gifted spur of the moment haircuts to combat hard times life is giving us. We started looking for a place that would be open long enough for us to get cut and color done. Deciding jcp. Would be open for a couple of hours at least ONE of us would be able to get our hair done OR set us up for a cut and color soon. But NEITHER happened since we walked in to the salon at 505pm and knowing they would be open until 7pm... we were commenting on nail colors (I love OPI colors) waiting for a total of 10 minutes for someone to greet us. IT NEVER HAPPENED. Peeked around the corner to see a woman sitting with ear buds in at a salon chair chatting/playing on her phone. We waited for a few more minutes hoping to get some recognition of our existence. We never did sadly. We walked out feeling defeated that we could not even schedule for a more convenient time frame. And upon driving away from the mall she was standing outside propping the door open chatting on her phone. Jcp has lost business bc what is meant to be convenient walk-in service was not available. Don't get me wrong I understand the need for a break! I don't know what is happened in her life anymore then she knows mine- but not even giving acknowledgement is the reason for this review."

"My hair is natural and the shrinkage is unreal. I went for a shampoo, condition, straightening and trim. I have been natural for several years and had this process done multiple times elsewhere, and it has never looked this bad. Dani was very nice; however, my hair was too much for her. I will visit a different location in the future."

"I had a silk press and haircut and my stylist, Emmy, worked with my natural hair beautifully! She even gave me helpful hair care tips. I had a great experience and would go to her again!"

"Terrible experience! I booked my appointment online at 7am this morning arranged my day around this appointment. Drove an hour there, showed up 30 minutes early and they told me they double booked me and couldn’t fit me in. Poor management and scheduling. A call in advance would have been appropriate. They wasted my time and gas and I didn’t get my hair done. They did not seem apologetic about it. Super frustrated."

"I brought my 4-year-old son here to get a quality haircut before he had his pictures taken in the JCPenney photo studio. The hair cut turned out wonderfully, much better than the previous place we have been going to. My son even asked if he could come back here again. Katie was great!"