Hotel Ivy, a Luxury Collection Hotel, Minneapolis
201 South 11th Street, Minneapolis, Minnesota 55403
About the Hotel Ivy, a Luxury Collection Hotel, Minneapolis
Hotel Ivy, a Luxury Collection Hotel, Minneapolis is a premier lodging destination located in the heart of Minneapolis, Minnesota. Situated at 201 South 11th Street, this luxurious hotel offers guests an unparalleled experience in elegance and comfort. With its sophisticated decor, top-notch amenities, and impeccable service, Hotel Ivy is the perfect choice for discerning travelers looking for a memorable stay in the Twin Cities. From its spacious rooms and suites to its fine dining options and spa facilities, every detail at Hotel Ivy is designed to provide guests with a truly indulgent experience. Whether you are visiting for business or pleasure, Hotel Ivy promises a stay that is both relaxing and unforgettable.
Photos of Hotel Ivy, a Luxury Collection Hotel, Minneapolis
201 S 11th St, Minneapolis, MN 55403, United States
Reviews of Hotel Ivy, a Luxury Collection Hotel, Minneapolis
"Really enjoyed my stay from check in to check out! The front desk staffs (both day and night shifts) were amazing, and even went above and beyond helping me coordinate my luggage storage before flight with a staff member at another Marriott hotel which saved me lots of time. Highly recommend!"
"Spaces in front of the building are reserved for valet or hotel check in . There is metered parking available steps away from the hotel entrance as well as nearby parking ramps. Jack, Parker and Ryan in valet are courteous, professional and charming. Emily at the front desk is knowledgeable and friendly. Overall great service."
"The overall experience was satisfactory, and it's worth mentioning that the hotel breakfast is amazing. Additionally, the spa facilities were outstanding, with the steam shower being a particular highlight. It's worth noting that the spa amenities, including the steam shower, are available to all guests who make a same-day booking. If you want to use any other spa services those need to be booked at least a month or 2 in advanced. The room was pleasant, though not exceptionally remarkable. The bathroom featured a decent shower, but in my view, they attempted to include too much given the limited space. Opting for a high-quality shower instead of a bathtub might have been a better choice. We decided to try desserts from both hotel restaurants – the cheesecake and the Tres Leches. Although both items were initially charged to the room, there was an issue with the Tres Leches, resulting in a $75 charge. However, the hotel promptly rectified the mistake by issuing a full refund. The staff exhibited professionalism and successfully made amends for the error, contributing to an overall positive impression. The room was the "upgraded" single king, that being said for it being the upgraded room it was less than impressive."
"Ok but not luxury. Lots of little problems. Was planning a nice long weekend getaway with my husband. I reserved the room through Chase Sapphire Reserve credit card. I requested a King bed months in advance and received an email confirming a king. However, when I arrived, no king. Hotel Ivy said they don’t guarantee what I reserve from a third party. If I wanted a guaranteed king, I would have to book through them directly. Ok. Disappointed but still fine. If this were the only problem, it would be okay but several more things were not good. No housekeeping at all on the second night. Just did not come. My soap was not filled. There was a note in the bathroom that there would be a $40 charge to refill the products but at least fill them up. I had only about 1/10 of the dispenser filled. I prepaid through my credit card rewards program but woke up to a text from my bank saying Hotel Ivy charged my card $2,000. Had to ask the hotel what was going on. They stated only a pre-authorization and that it would drop off. Weird. No coffee cups at the coffee dispenser, had to ask for more. Booked two spa treatments for me and my husband. The waiting lounge we were shown to had dirty cups and bottles on every side table even though it was empty. Had to move garbage around to sit there. When I came back from spa to the locker room, no towels out. I showered and dried off with my robe. No one at checkout desk. Was just contemplating leaving when a woman walked out of another room. Final step when leaving, I stopped by the desk and asked if they could break a $20 for the valet, sorry, they were out of change. They just seemed understaffed and so many things just not followed through. They bill themselves as a “luxury” hotel but definitely not luxury. So overall the hotel and spa were just not worth the price."
"Overall experience was good. The room was nice but not overly impressive. The bathroom shower was pretty decent, in my opinion they tried to put to much in the bathroom for its size. They'd have done better to put in a killer shower rather than including a small tub. We ordered dinner without nuts due to a nut allergy, later ordered desert and received that with nuts. Fortunately we were able to avoid an issue there. The staff were professional and made up for the mistake."
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