Walgreens,

950 County Road 42 West, Burnsville, MN 55337

"I first went in to this walgreens to get my antibiotic prescription at the pharmacy yesterday. They gave me insulin (I am not diabetic). I first went to the doctor and asked if there was a mix up. My doctor had said she had accidentally wrote an order for insulin but cancelled it almost immediately, and that if I went to the Walgreens they would refund me. I went to the Walgreens and they refused to accomodate me for my prescription or a refund. Which was $30. The lady I talked to claimed it was because it was given to me in "good faith", and that it was also a waste of product since they couldn't still use it. I kept the insulin refrigerated and offered to give it back. No compromise was made. I hope this reaches the right people because if I would've taken the insulin I could've died. I really hope there will be changes made immediately. If this happened to me I can't imagine how many times this happened to other people at this location."

"Got some pictures printed off, a pretty large amount and when I was finally able to sit down and look at them over half were blurry, way zoomed in etc. thinking something might be wrong with my files I went home and looked. Nope everything looked good. So I brought them in and was told that it’s just because they were poor quality files. Laughable since some printed fine and they were from the same file. So I printed off somewhere else and shockingly they were TOTALLY fine. Walgreens still refuses to refund the over $40 worth of worthless pictures"

"Came in a few nights ago around 8pm and it made me glad to see how hard they were working. I can see that they were trying their best to get the store cleaned up. Glad to see some real workers. They all have positive attitudes especially the guy with the face and neck tattoos, he was very helpful."

"People at the pharmacy are rude as hell. Called to get my son’s prescription and they didn’t have it in stock. I asked them if they could transfer it, since that’s how it’s always been and they said any other pharmacy could just pull it up and then hung up on me .. … never been the case before and it’s always had to be transferred. I’ll never be using this pharmacy again."

"The worst service I have ever experience in a pharmacy. The pharmacy manager was rude to customers on the phone (we could all hear her conversation while sitting in the wait area). In addition, one of her staff members was just as obnoxious on the phone with customers. They were understaffed and took their frustration out on every customer who called !! This is so incredibly unprofessional. We had a pre scheduled appointment but had to wait 45 minutes for a simple flu shot. Don't bother with this pharmacy. There was an obvious reason why they consistently receive a 1 and 2 rating throughout the years. Go to the CVS right across the street at Target or the Costco Pharmacy 3 minutes away. You will save yourself a lot of time and frustration. No customer deserves to hear the horrendous and rude conversations from this Walgreen staff. Store Manager and District Manager - take all the pharmacy reviews of this store seriously before you lose your customers."