bp 11190 West 62nd Street, Eden Prairie, MN 55344

"Disappointed with the car wash I got today. Feels as if I spent $15 for someone to spray my car half heartedly with a hose. A lot of dirt left over afterwards and no sign of the ceramic coat I spent more money on."

"Workers are friendly but under trained. They don’t know anything about the ever changing car wash pricing and packaging, which gets really frustrating. I love the touch free wash option. But the car wash feels like it’s been closed as many days as it’s been open over the last 2 months, which makes an unlimited car wash pass not very effective and not getting my moneys worth. I ask to talk to the manager about this because I spend $50 a month for a pass that I could hardly use. The manager is almost never in the station to have an opportunity to talk with and when I tried calling like 10 times over the course of 2 hours during her shift she was supposed to be there, I couldn’t get ahold of her. It’s a very convenient gas station and car wash for me in proximity to where I live. But I sadly have to give a less than desired score on the review because of the above, which seems to have been on going for 1-2 years. Lastly, the car wash cleans your car and then the door raises and after your dryer segment, the door drips TONS of dirty water on your car making it wet and landing dirty water on your freshly washed car. Just a bummer. CBP app is nice to unlock pumps before fueling while it’s freezing cold outside. But it doesn’t work with the discount per gallon you receive when you buy a car wash package. Again. There is good intent. Just poor execution from the specific location unfortunately."

"Last night, I pulled off to this has station as my gas light turned on. With the first snowy weather this season and temperatures consistently below freezing, I discovered that the cover/door thing over the filler cap was frozen shut. I needed gas, so I figured it wouldn't hurt to ask the gas station attendant if they had any solutions. The only attendant at the station immediately helped me brainstorm some ideas. He came out to my car with me and tried to push on the cover, but it still wouldn't budge. He then suggested I go through the car wash as it is warm in there, and he insisted that he give me a car wash for free. I went through the car wash, and he was waiting outside for me afterwards to make sure the cover opened, and it did. The way that he went completely above and beyond to help me was absolutely incredible. My faith in humanity has certainly been restored. I hope this gas station attendant is recognized for his genuine kindness and altruism."

"June 23rd at 4:50 pm. One of your employees helped a customer with an over heating engine. Was very impressed with his kindness and helpfulness towards a stranger. It was really nice to see and hope he gets some management recognition :)"

"Touch free car wash available, but have to make sure you select it. Free air. Would be the perfect gas station if the pumps didn't have those loud annoying ads."