Hamernick's Flooring Superstore- New Hope

9449 Science Center Drive, New Hope, MN 55428

"My wife and I recently decided to update our kitchen. We visited several places to look at flooring and Hamernick's in New Hope definitely was the most pleasant experience. John was there to answer all our questions during several visits and make sure we got exactly what we wanted and needed without any pressure. Once we decided on our floor, he maintained constant communication during the process from ordering to install to insure it met our expectations. The installation crew was awesome and the removal and new install was fast and way better than expected. I would not consider going anywhere else for future flooring needs. Thank you John."

"I’m an account manager for a staffing agency and stopped in to drop off some materials. Gentleman behind the desk was very kind and greeted me with enthusiasm. Great vibe in the store. Definitely an organization I would want to do business with if I was a consumer."

"Mr. John Longman, one of Hamernick's sales staff, is the consummate sales person! When I walked through the doors of the New Hope location in the fall of 2022, he greeted me enthusiastically and as we talked, he listened closely and showed me around the store, informing me of various options for vinyl flooring. He asked me about the climatic conditions of my condo, whether it was dry or humid, and recommended the product that would produce the best outcome. He helped me choose the flooring for each room, guiding me along the way to achieve a designer look throughout my place. Whenever I contacted him by phone, If he wasn't available, he got back to me as soon as he was able. He also was readily available by email and text. While I had planned to have the installation done in February or March of 2023, I had to change my plan because I had to leave town for the winter of 2023 because my father was dying and eventually died. John was patience and compassionate when I contacted him to tell him that I had to postpone the installation and I wasn't sure when I'd be ready to do it. Besides the flooring installation, I was in the middle of an overall renovation involving my kitchen and one of my bathrooms; given this situation, I had to postpone the installation yet again during the summer of 2023. I had to ensure that the renovation went according to plan before the flooring could be installed. John, patient and steady, served as a good friend and advisor during my renovation and the flooring installation. I cannot express my gratitude enough, John. You and your crew did outstanding work. I am quite happy with the results. Thank you!"

"I got Hamernick's coupon from the state fair and decided to check them out. I worked with John in the New Hope location and he was great to work with. He was knowledgeable without being at all pushy which made me a lot more comfortable to shop. The whole process was really quick, too, as soon as I picked out the floors. I got a call on a Thursday to schedule the install and the team was out on Monday to work. They removed and installed about 1,000 sq ft of floor in about 6 hours and it looks fantastic. The installers they had out here were so nice did a great job. I will be recommending John and Hamernick's to anyone I know looking for new floors."

"This by far has been the worse home improvement project that we have encountered!! This whole process from start to finish took 9 months when all was said and done, should have been only 3 months tops. It started with the wrong color flooring being delivered; to then having to wait for new transitions and vent colors to be ordered; to installers showing up without confirming date and times; to laminate flooring being installed inadequately with nails, gaps, and air pockets!! We had Hamernicks to see the quality and sent numerous back and forth with the vice president to only be ignored in the end. They have not responded to our last two emails sent over a span of 5 weeks. We will be filing a claim with the BBB and encourage others to seek out flooring businesses!!! This is only a small portion of went wrong!"