JHook Towing & Recovery
7303 U.S. 70, North Little Rock, Arkansas 72117
About the Business
JHook Towing & Recovery is a trusted institution located at 7303 U.S. 70, North Little Rock, Arkansas, United States. We offer a variety of towing services, including light duty towing for cars, SUVs, and small trucks, as well as specialized motorcycle towing. Our vehicle transport service ensures safe and secure transportation of your vehicle, whether it's local or long distance. In the unfortunate event of an accident, our accident recovery service will transport your vehicle to a repair facility with care and professionalism.
We also provide roadside assistance for issues such as flat tires, dead batteries, and lockouts. Our jump start service will quickly get your vehicle back on the road. For truck repairs, our on-the-go truck repair initiative dispatches seasoned technicians equipped with advanced tools to your location for quick and efficient repairs. Our diesel repair service is specially crafted to ensure optimal performance of diesel engines.
With an extensive service area covering North Little Rock, Little Rock, Sherwood, Jacksonville, and more, JHook Towing & Recovery is your go-to partner for all your towing and truck repair needs. Our experienced technicians provide professional and reliable services to keep your vehicle running smoothly. Customers have praised our outstanding service and quick response times, making us a trusted name in the industry. Trust JHook Towing & Recovery for all your towing, truck repair, and diesel engine needs.
Reviews
"If I could give them no stars I would. They don't deserve any. The owners wife is what I was told, is completely rude and sketchy. I have never dealt with someone with an attitude like hers. My car was impounded off the freeway on a Sunday because I ran over something in the road at 5am and blew out the back passenger tire. I wasn't waiting for help in the dark, so I left it but 3 hours later it was gone. I get it do your job and take it. I am in no way upset about it being towed what's messed up is you don't know who has it and no one was answering phones so I waited until Monday. So once I found it at Jhook I called and the lady on the phone said I would need to pay $335.50 to get the car out and gave me their address and hung up, never once did she say the price goes up everyday. Tuesday I'm scrambling to get the cash together. Wednesday I call again to make sure I had enough cash, Cindy on the phone told me to hold because she wanted to make sure she tells me the correct price.She came back on the phone and said that would be $383.25 and to bring my DL, I told her I thought it was $335 and thats when she told me there is a $50 a day charge each day. After we hung up I scrambled again to get the $383, and to make it clear THEY WANT IT IN EXACT CHANGE, suspicious to me, but anyways I get the $383 and go to their office. They asked what car was mine and i told them and the lady (owners wife is what I was told) said that will be $438, so in just the few hours I last spoke to someone it went up again. I told her that's not what Cindy told me a few hours ago. Owns wife then tells me "well she told you wrong and if you want your car it will have to be exact change". This is when my calmness begins to where off. I go back to the bank and get the rest. I go back pay her and then someone took me out to my car. My tow hook was missing and my front tire was now flat and no one wanted to confess or tell me who the driver was. I called another tow company to come get my car because by that time I was done with them. The guy who towed my car did find my hook up on the windshield and hood I’ll be giving 5 stars to East End towing. Once again not mad it was tow, I'm mad how the way I was treated, I went in nice and all I got back was attitude that was uncalled for. I hope I never have to do business with them again and I'll be sure not to recommend."
"OMG I AM SO GRATEFUL FOR J HOOK TOWING!! Vic had to stop 5:00 traffic but he got my car hooked AND towed so fast! I definitely recommend!!"
"I have dealt with a lot of tow companies in over 20 years in the car business. This is the worst one. The managers disposition is as bad as it gets. We were told a car wasn’t wrecked J hook took our money and when I asked for a refund because I was told it wasnt wrecked,I was told it was my problem."
"My car was towed from the scene of an accident on 12/7. It was paid for and delivered to my house on 12/8. Upon inspection at my house, it refused to start which was odd as it left the scene running. My mechanic jumped the battery and we learned that the hazard lights were left on the entire time JHook was in possession of it causing it to completely drain and die. I called JHook and received the complete run around from not just the staff but also the GM, Tim. One of the staff members informed me I needed to email Tim and the driver would pay for it out of their paycheck. Which I don’t agree with but if that’s how he chooses to run his business so be it. After finally hearing back from Tim, he told me he would get with his driver and see if he left them on. Obviously the driver said he didn’t as he would be losing money at that point. Tim claims there are no security cameras anywhere on or near his business that can validate his drivers claim. Tim is also extremely rude, demeaning and aggressive. DO NOT USE THEM if you don’t want to fork over more money for their errors."
"we had a great experience with JHOOK towing. no one likes to have their RV break down and if ours ever does again in their area we will call them. He was very knowledgeable. explained things. made sure to not get our coach greasy."
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