Scooter's Coffee

"Ordered coffee on app and paid extra for havy cream. Paid through the app. When I got the order it did not have heavy cream and tasted watery. When I told them it was not what I ordered I was told they were out of cream. No offer to refund the extra I paid. This is not the first time this had happened to me. CHECK YOUR ORDER IF YOU GO HERE! These guys are shady."

"This is now the 3RD time I have come on a Sunday evening before 8:00 (closing) and no one will answer in the drive thru. All the lights are still on, employee cars are in the back, but I receive no service from anyone. I drove around and saw no one inside, so I pulled to the front and parked. As soon as they thought I pulled away both of them suddenly appeared inside walking around. I would understand if I showed up wanting to order 5 minutes before closing but I know better and ensured I arrived in a timely manner. I drove 30 minutes to Magnolia wanting good coffee, showed up 20 minutes before closing, and got no service. I watched the employees get in their vehicles 10 minutes before 8:00 and leave. I'm glad I didn't order in the app and have to dispute the charge with my bank. This has now happened 3 times and is unexceptable for a business."

"I must say, I've never encountered any issues with scooters before, until this evening. It was quite an unfortunate situation, really. You see, when I tried to pay with my card, it just wouldn't work. I informed the staff that I would return in 20 minutes to sort it out. True to my word, I came back within the promised time frame. However, when I tried to reach them through the intercom, there was no response. It was already 7pm, and as far as I knew, scooters closed at 8pm. Perplexed, I decided to drive around to the window, hoping to find someone who could assist me. Finally, I caught a glimpse of a girl inside the establishment. I made eye contact with her, hoping for some assistance, but she seemed to ignore me completely. Feeling a bit frustrated, I decided to take matters into my own hands. I stepped out of my vehicle and gently knocked on the window. After what felt like an eternity, they finally opened it. They apologized for being closed and explained that they had already disposed of my drink and closed the register for the day. Needless to say, I was quite upset by this turn of events."

"I Love Scooter's Coffee store! There are so many great choices on drinks and food! Excellent Customer Service! Download their app, place your order, and start earning rewards! #scooterscoffee"

"Drive throu coffee shop in Magnolia. The price are on par with other coffee places like Starbucks. The staff are friendly and the breakfast burritos are my personal favorite."