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Firestone Complete Auto Care
920 West 3rd Street, Little Rock, Arkansas, United States
About the Firestone Complete Auto Care
Firestone Complete Auto Care in Little Rock, Arkansas is your one-stop shop for all your car repair and maintenance needs. Conveniently located at 920 West 3rd Street, our expert technicians are ready to provide top-notch service for your vehicle. From oil changes and brake repair to tire replacement and engine diagnostics, we have the knowledge and experience to keep your car running smoothly. Visit us today and experience the trusted service and quality products that Firestone Complete Auto Care is known for.
Photos of Firestone Complete Auto Care
920 W 3rd St, Little Rock, AR 72201, United States
Opening hours of Firestone Complete Auto Care
Monday:
07:00 - 18:00
Tuesday:
07:00 - 18:00
Wednesday:
07:00 - 18:00
Thursday:
07:00 - 18:00
Friday:
07:00 - 18:00
Saturday:
07:00 - 18:00
Sunday:
Day off
Reviews of Firestone Complete Auto Care
"Appt at 7am, confirm by calling day prior. Show up to a ghost town the next day. Will never attempt to get service done here again."
"I needed a tire rotation, I walked inside at @10:51am and asked the clerk how long it would be to get it done. I was told it would be out by 4:30 and he was waiting to hear if that store was closing due to a little snow that was falling. The roads were not slick there would be no reason for that store to close. I then went to the North Little Rock location and was told there it was a 3-hour wait. A tire rotation doesn't take but 15 mins to do. Firestone is quick to upsell you tires but fail to take care of the customer after the sale. I have purchased a lot of tires from Firestone. Unfortunately, I will take my business elsewhere where I am valued as a customer and can get my car right in for a tire rotation. People, please go somewhere else for your tire needs. EDIT: I did contact Firestone as stated in the reply below I requested the district manager contact me. I was told it would be a few days. Haven't heard anything from them. It's been 6 days. That's really nice Firestone. Your shops can't keep their word and neither can customer service."
"Took my car in to have an oil change done on Saturday 11/18. I set an appointment in advance a few days prior and when i showed up the appointment was not even acknowledged. I dropped my car off at 8:30 and it was done about 2pm. Staff was rude, place is vacant as can be. Fast forward a few days, my check engine light comes on. I took it to another shop in Bryant, AR. They tell me I’m due for an oil change immediately. I couldn’t believe it. I got into my car and took a look at the next service sticker Firestone placed on my windshield, they had written the previous mileage on sticker that was on the car when i brought it in…their incompetence is impressive. I will NEVER go back to another Firestone as long as i live. Safe yourself and go elsewhere"
"I had my car towed here with two broken rims and pop tires. The service was great. They said my car would be ready but took longer than planned they called me and informed me of the situation. I understand issues happen. Took my car out it was driving a bit off so i returned and asked for an alignment to be done they seen the cause of my issue and fixed it. I over heard the manager on the phone dealing with an issue and he sound genuine in helping another customer. Thank Mike the mechanic who helped me. A little expensive but my issue was solved."
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